1. Foodbuy Member Portal and BuySmart Training

2. Before We Begin… Team Introduction: Webex Panelist Items:
Use the space below to ask your questions
Team Introduction:
Nikki Wilmore (Host)
Rachel Smith (Panelist)
Ebony Grant (Panelist)
Salae Walker (Panelist)
Kaye Wilson (Panelist)
Webex Panelist Items:
Phone lines are muted to eliminate background noise
Questions? Please use the Q&A area to submit your questions to panelists only
Sessions are recorded for training purposes
NOTE: FMP works great with all browsers but the preferred browser for accessing MyOrders is Chrome.

3. Agenda
Foodbuy Member Portal Access & Navigation
Who is BuySmart?
BuySmart Online Portal
Questions
Upcoming Trainings

4. Register for Upcoming Trainings
Foodbuy Member Portal and BuySmart Training:  14 sessions offered between June 11 and June 26
MyOrders Access & Navigation:  12 sessions offered between June 19 and June 26
MyOrders Q & A before Go Live:  12 sessions offered between July 11 and July 31
Foodbuy Member Portal Reporting:  14 sessions will be offered in the months of August and September (registration links will made available in July)

5. Look for the email below in your inbox on or about July1st
Foodbuy Member Portal Login Information
Look for the below in your inbox on or about July1st
Single Sign On – Use one user id and password to access the Foodbuy Member Portal
Program Information - Access to Foodbuy program information by Manufacturer/Category
Communication - Timely recall communications and other Foodbuy publications

6. BuySmart Support Desk Overview
Foodbuy’s BuySmart Support Desk offers a central place to get answers to your questions.
BuySmart assists with:
Product Requests
Pricing Questions
Information Requests
Late Deliveries
Service Issues
Submit a case anytime from your computer via the Foodbuy Member Portal.

7. BuySmart Support Desk Overview
There are many ways to access the BuySmart Support Desk.
Mon-Fri
7 am (EST) - 7 pm (EST)
Via the Foodbuy Member Portal
Available by phone at
*Phone support is not available until go-live date

8. Foodbuy Member Portal and BuySmart

9. Product Requests Additional Info
Since you are now on a Managed Order Guide there is a process to get product and that is through BuySmart.
Your Managed Order Guide is posted at
Based on the responses to the questions in the website the locations can get:
An addition to the MOG
One time orders on stocked products
Special Orders sent directly to the locations

10. Support Desk Hours: Monday – Friday 7AM EST to 7PM EST
We have additional online training available
We are available by phone
Phone Number: *
*will not be available until go live date

11. Digital Workplace Navigation
Recap
Foodbuy Member Portal
Who is BuySmart
Digital Workplace Navigation .
Need Assistance?
Mon-Fri 7 am (EST) - 7 pm (EST)
Via the Foodbuy Member Portal
Available by phone at *
Phone support is not available until go-live date
BuySmart assists with:
Product Requests
Information Requests
Service Issues
Credentials for FMP
Navigating the dashboard
Tour
Contact us
Navigating BuySmart dashboard
Newsfeed
Edit Profile
Submit a case

12. QUESTIONS
For questions prior to 8/1/19 go-live, us at

13. Register for Upcoming Trainings
Foodbuy Member Portal and BuySmart Training:  14 sessions offered between June 11 and June 26
MyOrders Access & Navigation:  12 sessions offered between June 19 and June 26
MyOrders Q & A before Go Live:  12 sessions offered between July 11 and July 31
Foodbuy Member Portal Reporting:  14 sessions will be offered in the months of August and September (registration links will made available in July)

14. We are here to help you put the pieces together for success!
Thank you