1. FloDesign Wind Turbine Denmark ApS
Date: May
Auditor: Klaus M. Hansen

2. Further initial audits are scheuled in June for sites in USA.
Audit Criteria: ISO 9001:2008
The scope of this assessment has been focusing on the quality system and to verify conformity with the ISO 9001: 2008 requirements at the site in Denmark.
Further initial audits are scheuled in June for sites in USA.

3. Overall Result
The management system was found to be effectively implemented although 1 minor nonconformity was raised.

4. +
Strengths
Considering the time used for preparation, the quality system appears very mature and the implementation of processes in Denmark is extremely good. This Is achieved by a very strong commitment in the top management and a lot of professional and hard work in the quality team.
PDP Design process is controlled by “Tactical Implementation Plan” which is updated every week. This controlling tool is very effective and gives a good overview of the status of the design project. The PDP is described in ­_ Product Development Process Rev A6. The product development is divided into 7 phases and the ongoing development project GEN 2 has reached phase 4.
The process of hiring new employees “New employee on boarding process” dated February 26th 2013 is very good and fully implemented for all new employees. Job descriptions are included in the hiring contracts. Obtained training and courses for each employee are recorded in excel spreadsheet.
The Internal assessments provide very constructive inputs for continuous improvements and optimizing of processes, and are considered helpful to supporting the business.
Very detailed procedures for evaluation and selection of subcontractors are in place and implemented.
IT-support / -back-up and -helpdesk is working very well and is handled by competent employees internally. A risk analyze meeting has been held in December 2012 and based on that it has been decided in 2013 to migrate IT corporate system and services to an externally hosted center.

5. Opportunities / Areas of improvement
It is recommended to update the existing personnel handbook in order also to describe the special conditions for Danish employees as well.
It could be beneficial to simplify the procedures related to purchasing.
There is no definition for acceptance related to the conclusion figure for recommendation for RFQ in “Supplier Selection Matrix”. Therefore it is recommended to prepare acceptance criteria for that recommendation.

6. Weaknesses
The Personnel handbook “Policy Guide” is prepared mostly for American employees. It is therefore recommended to rewrite / update this Policy guide so it also reflect the Danish rules and legislation.
The purchasing process is working very well, but the procedures are very complex and apparently, due to the complexity, create a bit of confusion about the process.

7. Nonconformities
Quality objectives have not been established, but and OKR is raised internally in the company in order to find and establish quality objectives.
Finding KLHA01: No measurable quality objectives have been established.

8. Notes FloDesign Wind Turbine Denmark ApS has been kindly asked to:
Analyze the finding and find root cause.
Submit corrective action/s plans latest 8th of June 2013
Plan and execute corrective actions latest 8th of August 2013
FloDesign Wind Turbine Denmark ApS are supposed to submit their corrective actions to Klaus M. Hansen.
Areas for improvements are optional to implement. They should/could however be analyzed before any actions are taken in order to evaluate their potential impact on your business.
Intertek will review the submitted corrective action and close the finding.

9. Thank You