1. MODULE 1 Introduction WELCOME to the ROOT CAUSE ANALYSIS WORKSHOP
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2. Root Cause Analysis Workshop Give us a call.
YOUR INSTRUCTORS:
Name: _____________________________
Department: ________________________
Phone Number: ______________________
We are here to help.
Give us a call.
Module 1
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3. Introduction
Root Cause Analysis is a process for finding the true causes of events, identifying, and implementing corrective actions. This process has significant value in helping respond to everything from customer problems to accident investigation.
The Root Cause Analysis process applies to solving any problem that you may have, whether at work or at home.
The workshop gives a common language and methodology to understanding the process.
ISO 9001 requires us to have a corrective and preventive action process in place that is used throughout the plant and the RCA process is key to running an effective business and enhancing our ISO process.
This workshop is a Des Moines Works Standard practice and is being accepted by other John Deere Units as well. Ultimately, Root Cause Analysis is an additional tool that can be applied to prevent defects and add genuine value
Module 1

4. WORKSHOP AGENDA DAY 1: Module 1 - Introduction Class structure
Workbook review
Applications
Module 2 - Collection
Forming Teams
Gathering Data
Exercises
Module 3 - Analysis
Why-Why Method
Causes
Cause Chains
Exercises & More Exercise
DAY 2:
Practical Problem Solving
Module 4 - Solution
Corrective Action Types
Testing
Exercises
Module 5 - Assessment
Follow Up
Effectiveness
Module 6 - Reporting
Formats
Module 1
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5. ROOT CAUSE ANALYSIS PROCESS:
An effective process for finding the causes of an event, facilitating effective corrective actions, and preventing recurrence.
Root cause analysis is a process that breaks down a problem to its component causes. Only then can we identify the options available to us as corrective actions.
If you don’t know what caused the problem you can’t fix it!
The thrust of the root cause analysis and corrective action process is Prevention: Prevention of recurrences and prevention of new problems.
What kind of problems do we have that require corrective action?
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6. The process will not work without it.
ACT ON FACT!
The process will not work without it.
Module 1
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