1. Introduction to trusted charity Croydon Voluntary action 13/06/2019
Nadeem Razvi

2. AIMS OF THE SESSION Better understanding of Trusted Charity
Know the benefits of using Trusted Charity
Understand the Trusted Charity Mark assessment process
How Trusted Charity can help support organisations to be more resilient, & sustainable.

3. Pqasso to trusted charity
Name changed to Trusted Charity & Trusted Charity Mark
NCVO aim of promoting excellence in the charity sector
Charities assuring they are trusted, safe, sustainable organisations
Only for charities; Essentials for non-charities
No change to content of Edition 4

4. Trusted charity is…
A self-assessment tool to identify what you are doing well and what could be improved
A quality standard for third sector organisations
A holistic tool – covers all aspects of an organisation’s work
Used by small, medium and large organisations
Continuous improvement

5. the Quality AREAS 11. Assessing outcomes and impact 1. Governance
2.Planning
10. Working with others
3. Leadership & Management
9. External communications
4. User-centred service
8. Managing resources
5. Managing people
6. Learning and development
7. Managing money

6. Self-assessment process
Self-assessment is undertaken by the organisation itself.
Involves people making a judgement about the organisation’s performance against the Trusted Charity standards and indicators.
You identify what is being done well (your strengths) and decide what needs to be improved (your areas for improvement).
You then work towards an action plan to address the areas for improvement.
Needs to reflect the views of the different stakeholders within the organisation.
Self-assessment is not a ‘one-off’ process.

7. evidence Shows how you are meeting the standard.
‘Sources of evidence’ are just suggestions for places where you may find evidence.
Only use ‘sources of evidence’ for ideas – think about what is appropriate evidence for your organisation.
Does not always have to be written down or brought together in a portfolio.
Evidence should be CARD Consistent, Accessible, Recent, Dated

8. trusted charity MARK
Implement Trusted Charity
Application
Assessor appointed
Desktop review
Site visit
Reporting
Concluding the assessment

9. BENEFITs Improved governance Defining the organisation’s purpose
More effective organisational systems and procedures
Better quality of services
Better communication and motivation
Continuous improvement over time
Greater recognition and credibility

12. costs The Online tool prices start from £125, based on FTE.
The cost of a Trusted Charity Mark assessment depends on the size of your organisation and level of Trusted Charity you are applying at.
Prices start from £1800+VAT for a small, single-sited organisation, plus assessor expenses.
NCVO members will receive a 10% discount off the cost of their Trusted Charity Mark fee.

13. next steps
Visit the Trusted Charity web site to purchase the Online tool:
support/quality-and-standards/trusted- charity/buy-trusted-charity-self-assessment
Attend the one-day ‘Implementing Trusted Charity’ training course
Start self-assessment

14. Thank you for attending
CONTACT DETAILS
Trusted Charity Team
Telephone:
Website:
Thank you for attending