1. Technological Processes
Chapter 13

2. Consider!
What new communication technologies have developed over your life time?
How have communication technologies changed over your parents’ life time?
How have these new technologies affected the way you communicate?
Have you have any difficulty adapting/adopting to new communication technologies?
Do you know anyone who has had any difficulties adapting/adopting to new communication technologies?

3. Organizational Communication Technology
Table 13.1
Characteristics of new technologies compared to traditional options
Allow faster message transmission
Allow communication among geographically dispersed participants
Allow asynchronous communication (on-demand & at different points of time…this on-line course is asynchronous)
Differ in terms of available cues (mediated vs. face-to-face)
Provide new ways of addressing messages

4. Who Moved My Blackberry? Surfing at Work Video Resumes
Today’s Workplace (also check the “Additional Readings” Page on the course web site)
Corporate Espionage’
Thank You Notes: Spam?
Who Moved My Blackberry?
Surfing at Work
Video Resumes
Gender Differences in Web Use

5. Models of Communication Media Usage
1) Be able to explain what each model predicts.
2) Be able to describe key components of each model
Media Richness Model
Social Information Processing Model
Dual-Capacity Model

6. Effects of Organizational Communication Technology
Effects on communication content
Effects on communication patterns
Refer to “Case in Point” (p. 249)
Effects on organizational structure
Refer to “Case in Point” (p. 251)
Paradoxes of Virtual Organizations (p. 252)
*Refer to Spotlight on Scholarship (p. 247)
*Consider how this on-line course differs from traditional, classroom-based course?

7. Take a look at how various approaches discussed this semester would consider the use of new communication technology (Table p. 253)
Make sure to participate on the Discussion Board on the course Web Site!