1. Basic Human Needs and Behaviors
Companion Training
1–Hour Training

2. Course Objectives Theories of basic human needs and behaviors
Understanding and being sensitive to people’s emotional and physical needs
How can home care help meet these needs?

3. Theory of Basic Human Needs & Behaviors
Maslow’s Hierarchy
People are motivated to achieve certain needs and that some needs take precedence over others.
Our most basic need is for physical survival, and this will be the first thing that motivates our behavior.
Once that level is fulfilled the next level up is what motivates us, and so on.
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4. These are biological requirements for human survival, e. g
These are biological requirements for human survival, e.g. air, food, drink, shelter, clothing, warmth, sex, sleep.
If these needs are not satisfied the human body cannot function optimally.
Maslow considered physiological needs the most important as all the other needs become secondary until these needs are met.
Physiological Needs

5. Safety Needs Protection from elements Security Order Law Stability
Freedom from fear.
Safety Needs

6. Love and Belonging Needs
After physiological and safety needs have been fulfilled, the third level of human needs is social and involves feelings of belongingness. The need for interpersonal relationships motivates behavior
Examples include friendship, intimacy, trust, and acceptance, receiving and giving affection and love. Affiliating, being part of a group (family, friends, work).
Love and Belonging Needs

7. Desire for reputation or respect from others
Esteem for oneself
Dignity
Achievement
Independence
Desire for reputation or respect from others
Status
Prestige
Esteem Needs

8. Realizing personal potential
self-fulfillment
seeking personal growth and peak experiences
Self-Actualization

9. Understanding and being sensitive to people’s emotional and physical needs
The best way to be sensitive to other people’s feelings is to listen carefully to what they have to say, and to speak kindly. 
It’s important to learn ways to take care of your own feelings as well.

10. Pay attention to the person’s face
Understanding and being sensitive to people’s emotional and physical needs
Pay attention to the person’s face 
The face is the part of the body that is most likely to show emotions.
If you’re trying to determine whether someone is sad, upset, lonely or otherwise in pain, start by looking closely at the person’s facial expression

11. Recognizing Social Cues About Emotions
Understanding and being sensitive to people’s emotional and physical needs
Pay attention to the person’s face 
The face is the part of the body that is most likely to show emotions.
If you’re trying to determine whether someone is sad, upset, lonely or otherwise in pain, start by looking closely at the person’s facial expression
Learn the signs of sadness
When someone is sad, you’ll likely be able to see it on his face. 

12. 3. Be aware of signs of fear
Being sensitive to when someone's afraid can help you alter your own behavior
4. Consider body movement and posture
Signs of someone’s fatigue might include slumping shoulders and loosely held limbs
5. Think about what vocal tone might communicate
If the person is finding it difficult to talk, it’s possible that she’s upset or close to tears.
Understanding and being sensitive to people’s emotional and physical needs

13. Listening with Empathy
1. Clarify that you understand what another person said
2. Give your full attention to the person speaking
3. Listen without judgment
4. Use good manners
5. Acknowledge what the person has said
6. Don’t respond too quickly.
Understanding and being sensitive to people’s emotional and physical needs

14. Communicating Kindly 1. Ask questions.
2. Choose the best way to express your feelings
3. Affirm the positive when offering criticism
4. Avoid platitudes and cliches.
5. Use body language to communicate respect
Understanding and being sensitive to people’s emotional and physical needs

15. Companionship and socialization to those who would otherwise be alone
Home Care provides:
Companionship and socialization to those who would otherwise be alone
2. Assistance to meet basic daily needs for personal care, nutrition and safety
Assistance to remain independent in their own homes and the community
Positive reinforcement and encouragement
4. Love and kindness
How can Home Care help meet these needs

16. Questions

17. QUIZ
POST - TEST
COURSE EVALUATION