1. EMERGING TRENDS IN CHANGE MANAGEMENT

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3. EMERGING TRENDS IN CHANGE MANAGEMENT
June 2018
EMERGING TRENDS IN CHANGE MANAGEMENT

4. Emerging Global Trends
OVERVIEW
Predictions for 2018
Emerging Global Trends
SA Application
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5. 2013’S PREDICTIONS FOR 2018 Copyright © Diversified Consulting
Source:
Source:
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6. THE EVOLUTION OF CHANGE MANAGEMENT
Where are you?
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7. #1 INTERNAL CAPABILITIES
More of a move towards creating internal change management capabilities:
Due to increased recognition of value to business
To better manage costs
Which is driving resource demand and resulting in resource shortages
And developing internal competencies
Through centralised Change Management Offices (CMO’s)
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8. TECH INNOVATION
If you were given $1,000 to invest in January 2010, and asked to invest in one of the following companies, which company do you think would have given you the biggest return on investment by March 2017?
Amazon
Apple
Domino’s
Google
Netflix
Tesla
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9. TECH INNOVATION Great leadership agility leads to great results.
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10. #2 GREATER LEADERSHIP SUPPORT
There’s a greater focus on leadership support to drive change through:
Sponsorship and senior leadership support
Change management being at the crux of a leaders role
Leaders who create culture shifts that increase change agility
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11. LEADERSHIP & CHANGE AGILITY
5 Leadership behaviours that are likely to increase change agility:
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Source:

12. #3 INTEGRATION WITH RELATED PRACTICES
Change management is being further integrated with other practices including Agile, LEAN and continuous improvement practices
Project Management
Agile
Hybrid of Agile
and Waterfall
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13. #4 DATA SCIENCES
There is a need for organisations to use data sciences to:
Quantify the value of change management for the business
Build predictive models
Select people for change/leadership roles
Secure insights into transformation investments
Use insights to build CM strategies that will enable organisational goals
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14. Stakeholder engagement
#5 DIGITAL CHANGE TOOLS
There is a move towards digital change management tools being used for the following purposes:
Enterprise view
Visualise change
Share change plans
Integrate tools & data
Manage risks
Coordinate efforts
Stakeholder engagement
Gamification
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15. EMERGING GLOBAL TRENDS
Summary of the 5 emerging global trends…
Internal CM capabilities
Greater leadership support
Integration with related practices
Data
sciences
Digital change tools
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17. @DiversifiedConsultingSA
@divconsulting
@divchange
@DiversifiedConsultingSA
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20. SOURCES
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