1. Virtual MPD – Agent Training
IATA HK
June 2008

2. What is VMPD
Interim solution for replacement of ATB2 AMCO before EMD is ready
Airline implementation is optional
Internet-based BSPlink function:
Print on plain paper:
Airline - Airline Coupon & Passenger Receipt
Agent - Agent Coupon & Passenger Receipt
Transaction code (TRNC): MV50 & Form code: 180
Form of payment: Cash, Credit Card & MFOP

3. Process Overview 1. The Agent access the system via Internet
and submits a VMPD.
2. The Airline receives the
issuance information via .
3. The Airline submits the VMPD
information in their own system.
After exchange, update VMPD
status as “used” in BSPlink
4. BSPlink sends the information electronically to the DPC for billing process.

4. Airline Functions Agent Functions
Ticketing Authorization
Block Reason For Issuance Code
Maximum Value per VMPD
Mark Status as “Used” or unmark
V-MPD Airline Permission
Maximum Values
Issue MPD
Alert
Voiding VMPD
Query & Reports

5. V-MPD Airline Permission
Virtual MPD - V-MPD Airline Permission
To view which airlines have assigned VMPD Ticketing authorization to your agency

6. Maximum Values per Airline (I)
Virtual MPD - Maximum Values
To view maximum VMPD values set by individual airlines
Each airline can set only one maximum value
Gross fare + taxes amount of each VMPD must not exceed the maximum value set by the airline

7. Maximum Values per Airline (II)

8. Virtual MPD - Configuration
Separate multiple addresses with semicolon (;)

9. Email Alert to Airline after VMPD Issue - Sample

10. Issue Virtual MPD

11. Reason For Issuance Code (I)
Airlines may block individual reasons

12. Reason For Issuance Code (II)
A – AIR TRANSPORTATION
B – SURFACE TRANSPORTATION
C – BAG SHIPPED AS CARGO
D - LAND ARRANGEMENTS FOR INCLUSIVE TOUR
E – CAR HIRE
F – SLEEPER/BERTH
G – UP-GRADING
H – UNDER COLLECTIONS
I – TAXES/FEES/CHARGES
J – DEPOSITS/DOWN PAYMENTS
K – REFUNDABLE BALANCES
L – HOTEL ACCOMMODATIONS
M – SUNDRY CHARGES
N – CANCELLATION FEE
O – OTHER
P - REBOOKING FEE DOMESTIC
Q - REBOOKING FEE INTERNATIONAL

13. Reason For Issuance Code (III)
R – LOST TICKET FEE (CHARGE FOR REPLACEMENT)
S – UNACCOMPAINED MINOR FEE DOMESTIC
T – UNACCOMPANIED MINOR FEE INTERNATIONAL
U – COLLECTION FOR EXCESS BAGGAGE CHARGES
V – FOR INDIVIDUAL AIRLINE USE
W – FOR INDIVIDUAL AIRLINE USE
X – FOR INDIVIDUAL AIRLINE USE
Y – FOR INDIVIDUAL AIRLINE USE
Z – FOR INDIVIDUAL AIRLINE USE
1 – PREPAID TICKET ADVICE (PTA)
2 – RESERVED FOR FUTURE INDUSTRY USE
3 – RESERVED FOR FUTURE INDUSTRY USE
4 – RESERVED FOR FUTURE INDUSTRY USE
5 – RESERVED FOR FUTURE INDUSTRY USE
6 – RESERVED FOR FUTURE INDUSTRY USE
7 – RESERVED FOR FUTURE INDUSTRY USE
8 – RESERVED FOR FUTURE INDUSTRY USE
9 – PAPER TICKET FEE

14. Issued in Connection
Mandatory field when any of the following reason for Issuance Code is selected:
N – Cancellation Fee
P – Rebooking Fee Domestic
Q – Rebooking Fee International
R – Lost Ticket Fee (Charge for Replacement)
S – Unaccompanied Minor Fee Domestic
T – Unaccompanied Minor Fee Internaional

15. Issued VMPD Max: 13 alphanumerics Max: 430 characters
Remarks field will only allow characters such as: A-Z, 0-9, .-/SPACE (another Kind of character will be rejected).

16. Issued VMPD – Airline copy

17. Issued VMPD – Agent copy

18. Issued VMPD – Passenger copy

19. NR2A Entries
Gross fare
Net fare
Blank or G (gross)

20. NR2A in BSP Billings
Blank or G

21. NR2E Entries
Gross fare
Market fare
Must chose “N”

22. NR2E in BSP Billings
Must chose “N”

23. Credit Card VMPD (I) Obtain approval code via GDS or manually
Enter the card details in BSPlink VMPD form
Use PAX Receipt as Credit Card Charge Form (CCCF) and get cardholder signature
Original copy to be kept by agent
Provide a photocopy to the cardholder

24. Credit Card VMPD (II)
Auth code entered by agent

25. Passenger Receipt as CCCF
Sample of CCCF
(recommended)

26. Cardholder Declaration on CCCF - Sample (III)
Please print the following declaration on PAX Receipt if VMPD involves credit card payment
*****SIGNATURE ******X
I ACKNOWLEDGE RECEIPT OF TICKET(S) AND/OR COUPON(S) FOR
RELATED CHARGES DESCRIBED HEREON AND AM AWARE OF
APPLICABLE RESTRICTIONS AND / OR PENALTIES AS SHOWN ON
SUCH TICKET(S) AND/OR COUPON(S).

27. VMPD in ECCB Report

28. VMPD – Refundable Balance
amount must be >0 but is not reported in BSP billings
Exchange number
Tick “Yes”

29. Validation – Recommendations
Recommended practices if agent / pax need to present physical copy of VMPD to airline in exchange for product or service:
Validate VMPD with stamp/signature of the issuing party as proof of payment for VMPD
Agency issue own receipt as evidence of a transaction
Airline login BSPlink to verify details
Airline update status as “used” after exchange of product or service
Please check with individual airlines for their acceptance policy

30. Marking VMPD as Used
After a VMPD is used, airlines can change its staus by marking it as “used”
After VMPD has been “Marked as Used”, Agents is not able to void the VMPD
Airlines can unmark
If an Agent tries to Void a V-MPD that has been “Marked as Used”, the following popup message is displayed:
“This V-MPD has been marked as used by Airline and therefore may not be voided or refunded. Please contact the Airline for more information”

31. Voiding VMPD Cannot be modified after issuance
Can be deleted by voiding the VMPD
Same day void only

32. Void by Agent (I)

33. Void by Agent (II)

34. Email Alert to Airline after Agent void VMPD - Sample

35. ~ VMPD will be stored for 13 months ~
Query & Report
By VMPD number
Search by entering a VMPD number
Daily Reports
Search by specifying a date
Reports by Period
Search by specifying a sales period
Voided Documents
Search VMPD for which voided document have been made
~ VMPD will be stored for 13 months ~

36. By VMPD Number (I)

37. By VMPD Number (II)

38. Daily Reports (I)

39. Daily Reports (II)

40. Report by Period

41. VMPD in Agent Billing

42. VMPD in Airline Billing

43. Refund VMPD Direct Refund Indirect Refund
Refund Notice via GDS (not recommended)
Indirect Refund
Refund Application via BSPlink (recommended)
Please check with individual airlines for their VMPD refund policies

44. Periodic Value Capping
Control by total VMPD value per agent per period
Airlines must provide BSP with a list of their value caps for individual VMPD agents
Value cap by Gross Fare + Taxes
For example
BSP HK enter the Total of Value Cap per agent into BSPlink
Airline value AC
200,000
100,000 EK
50,000 NH
10,000
Total of value Cap (HKD)
400,000
160,000

45. Increase / Decrease Periodic Value Cap
Decrease  Airline terminate the VMPD authorization directly
Increase  Airline to BSP office at least 2 working days in advance
List of value cap for agents will be distributed to agent per period via BSPlink (File name : HKge133XXXXX_yyyymmdd_value_cap0805.zip)
List of value cap for airline will be distributed to airline per period via BSPlink
file will upload via BSPlink on or before the 1st working day of sales period

46. VMPD Documentation BSPlink Download Centre: VMPD Fact Sheet
VMPD Fact Sheet
VMPD Manual for Airlines
VMPD Manual for Agents
VMPD Manual for BSP

47. Create Additional Login (I)
Add User

48. Create Additional Login (II)

49. Create Additional Login (III)

50. Create Additional Login (IV)

51. Assign Access Permission (I)
Master login can assign access rights to sub-users

52. Assign Access Permission (II)

53. Assign Access Permission (III)
Confirm

54. Thank You!