1. Crisis Planning at Michigan Tech
Academic Forum
December 3, 2008

2. Overview The evolution of crises on campus Types of crises
The crisis cycle
Crisis planning as a national imperative
Crisis planning at Michigan Tech
Lessons learned

4. Types of crises
Environmental
Facilities
Human

5. The crisis cycle Crisis Planning Prepared-ness Recovery Response
Prevention
Prepared-ness
Response
Recovery

6. Crisis planning as a national imperative
In Search of Safer Communities
The IACLEA Blueprint for Safer Communities
Campus Crisis Management: A Comprehensive Guide to Planning, Prevention, Response and Recovery

7. All situations/ campuses are unique No single best answer
Cannot prevent every act of violent behavior
A variety of roles exists
There is confusion about terminology
A link exists between violence and alcohol
A link exists between guns and violence
Work must start w/ K-12
Vast majority w/ mental health issues are not violent
In Search of Safer Communities: Emerging Practices, 2008

8. The Michigan Tech Plan
Follows National Incident Management System (NIMS) framework
Defines incident and levels of crisis
Identifies Emergency Operations Center
Establishes communication plan
Defines family & media centers

9. Level 1 Incident CRITERIA :
Incident can be resolved by Michigan Tech employees.
An outside agency may be involved as a precautionary measure or in accordance with Michigan Tech policy.
Incident report submitted to appropriate administrative unit (OSHS, Risk Management, Housing Office, etc.).
Duration of the incident is a maximum of one (1) hour.

10. Level 2 Incident CRITERIA
Resolution of the incident involves both Michigan Tech and outside agency personnel.
Evacuation is short term and affects immediate localized area only.  
Localized EOC near the incident. 
Incident report submitted to appropriate administrative unit (OSHS, Risk Management, Housing Office, etc.).
Duration of the incident is a maximum of eight (8) hours.

11. Level 3 Incident CRITERIA
Serious hazard or severe threat to life, health, or property.
Resolution of incident involves multiple community and county agencies as well as multiple levels of university personnel.
Major evacuation involving relocation of students and/or university personnel.
Duration of the event is unpredictable.
Campus-wide Emergency Operations Center post established in predetermined location.
Long-term recovery plan established.

12. Level 3 Incident
Relocation procedures activated for people displaced by the incident.
Medical needs planned for using university and community resources.
Communications center established to coordinate media and university related communications.
Comprehensive incident report submitted to university president.
Incident critique involving all agencies involved.

13. Communication Primary Email Text messaging Voice mail/reverse 911 Web
Loudspeaker/siren
Secondary
Phone trees
ALERT flyers
Door to door

14. Beth - What is it?
Michigan Tech’s new emergency/crisis notification service
It allows us to send you emergency and time-sensitive notification via voice …to up to 3 phone numbers ..one text message - and your Michigan Tech address.
Beth - Why important ?
This is how Michigan Tech will communicate with you (staff, faculty, students) when a crisis occurs on campus. We will get a message out as soon as possible once we have the crisis info
all at the same time …quickly

15. Jess- How to sign-up?
Log onto banwebwith your ISO - Click Safety First Alert contact - Follow instructions
Info provided will be used for Safety First Alert only – not shared or used for other purposes
NOTE – FAQ tab on side – Emergency Guide on the other side
Will get a confirmation message – (most text services too)
Jess- When to sign-up?
August 21 – will be sent – click to sign-up
Sign up by Sept 30 – register to win 2 season passes to Great Events or Hockey
Asked to update you info annually
Jess - Opting out
You can opt out if you so choose. but you do need to go to the site to do this
Jess - What happened when you don’t sign up or opt out?
HOLD placed on your records, registration, and accts
Beth - Difference of personal emergency info vs Safety First Alert info on banweb

16. Progress made towards the plan
Established University-wide Crisis Response Team
Distributed Guide to Emergency Procedures and poster
Developed “Safety First” website
Convened Early Intervention Team – meets weekly
Refined crisis communications plan

17. Initiated Incident Command Team
Obtained NIMS 100/200 level certification
Completed two compressed drills, one comprehensive tabletop and one full drill scenario activating the EOC
Hosted discussion group – post Virginia Tech
Purchased, activated, and tested ConnectEd

18. Next steps Continue to refine Crisis Plan
Provide training for all including family liaison training
Conduct campus-wide mock incident
Practice, practice, practice

19. Lessons learned Most crises can’t be predicted
Every situation is unique and different
There is no such thing as being over-prepared
Communicate as much information up front as you can
There is flexibility with FERPA
Expect unfunded mandates

20. Staying safe Pay attention Report suspicious behavior to Public Safety
Alert the Early Intervention Team
Review Guide to Emergency Procedures periodically

21. Questions