1. Digital transformation of tax administration
Peter Green
Head of OECD’s Forum on Tax Administration Secretariat
Moscow, 6 September 2018

2. What is the OECD Forum on Tax Administration?
Created in 2002, the FTA is a unique forum on tax administration for Commissioners from 51 OECD and non-OECD countries, including members of the G20. Our vision is to create a forum through which Commissioners can identify, discuss and influence relevant global trends and develop new ideas to enhance tax administration around the world.
Australia
Costa Rica
Greece
Italy
Mexico
Russia
Turkey
Austria
Czech Rep.
Hong Kong (China)
Japan
Netherlands
Singapore
United Kingdom
Argentina
Denmark
Hungary
Kenya
New Zealand
Slovak Rep.
United States
Belgium
Estonia
Iceland
Korea
Norway
Slovenia
Brazil
Finland
India
Latvia
PR China
South Africa
Canada
France
Indonesia
Lithuania
Peru
Spain
Chile
Georgia
Ireland
Luxembourg
Poland
Sweden
Colombia
Germany
Israel
Malaysia
Portugal
Switzerland

3. Net revenue collected (in EUR)
Tax debt at year-end (in EUR)
Collectable tax debt at year-end (in EUR)
Operational budget (in EUR)
Number of active PIT and CIT taxpayers
Telephone calls received
In-person inquiries
Audits / verifications conducted
Administrative reviews resolved
Staff employed
Number of complaints received
Number of regional / local offices
16 000
Jurisdictions covered by the Tax Administration Series 55

4. Objectives and the Changing Environment
Objectives of tax administration:
Effective compliance
Minimising compliance burden
Efficient administration of the tax system
Good taxpayer services
What is changing in the tax environment? 
Almost everything…….

6. Elements of the journey
Well-designed e-services
Strategic use of data
Joining-up domestically and internationally
Secure systems
Increased compliance-by-design

7. OECD FTA work Community of Interest on Digital Transformation
How to guides
Online cash registers
APIs
Commercial Off the Shelf Software
Collaboration
eg effective taxation of sellers in the sharing and gig economy, tax certainty etc