1. The State of ICT4D in Relief and Development Carol Bothwell Catholic Relief Services March, 2013

2. ICT4D Review - 2010 Goals and Objectives Solutions Support & Sustainability Partnerships

3. CRS ICT4D Strategy Build Commit- ment Build a Knowledge Exchange Program Build an ICT4D Portfolio Build ICT4D Capacity ICT4D Applications in CRS Today

4. What Did We Learn? Goals and Objectives Enhance Stakeholder Interaction Improve Efficiency & Decision Making Strengthen Institutions Extend Services to More People Empower Developing Communities Solutions Managing Change PeopleProcessLocal ContextInfrastructureDataApplications

5. What Did We Learn? Partnerships Poor & Vulnerable Peoples, Families, Communities Private Sector Enterprises Non-Profits Public Sector Institutions Support & Sustainability Shared Value Source: FinAccess 2006 2009

6. Growth In the Use of ICT4D Mobile-cellular penetration, 2013Internet users by development level, 2003-2013 * ICT Facts & Figures, International Telecommunications Union, 2013

7. Opportunities Today: Agriculture ICT in Agriculture, The World Bank, 2011 Increase productivity Support Agriculture Innovation Systems Provide Rural Financial Services Support Farmer Organizations Enhance Productivity on the Farm Provide Market & Price Information Manage Supply Chain Manage Risk Enhance Food Safety Access Markets and Value Chains Provide Rural Governance Administer Land Govern Forests Improve Public Service Provision

8. Opportunities Today: Health Treatment Compliance Follow-up Behavior Change Support Strengthen Demand for Services Training Health Profiles Diagnostics Decision Support Referrals Strengthen Capacity of CWHs to Deliver Services Supply Chain Management Performance Monitoring Risk Management Research Strengthen Health System Capacity

9. Opportunities Today: Emergency Response Connectivity Social Networking Crowd Sourcing Information Sharing Communications Analysis & Mapping Early Warning Coordination Decision Making Assessment & Decision Making Supply Chain Management Financial Services Job Placement Resource Management

10. Key Challenges Today Creating an Enabling Environment Politics & Regulation Business & innovation Affordable Infrastructure Skills & Usage Moving from Pilots to Sustainable Services at Scale Understand Value Chain Players Leadership

11. Seize the Opportunity! Mobile and wireless technologies offer tremendous opportunities to improve life quality and livelihoods of the poor and vulnerable