1. Cultivating Change: October 29th, 2018
The Caregiver-Friendly Hospital and Community Hub
October 29th, 2018
Caregiver ID/Circle of Care Prototyping Co-Design

2. Proposed Agenda 9:00 a.m. Breakfast 9:10 a.m.
Introductions | Goals for the day | Review Agenda (5min)
9:15 a.m.
Shared understanding of ideal features for our project (45min)
10:00 a.m.
Exemplars of what others are doing (20min)
10:20 a.m.
8 Lean Wastes and Hierarchy of Effectiveness (20min)
10:40 a.m.
Session 1: Design possible solutions (80min)
12:00 p.m.
Lunch
Michael 2

3. Proposed Agenda
12:45 p.m.
Session 2: Continue to develop possible solutions (60 min)
1:45 p.m.
Presenting our Prototypes: Show and tell (15min)
2:00 p.m.
Barrier and mitigation strategy (20min)
2:20 p.m.
Developing our work plan (45min)
3:05 p.m.
Report Back: What are our deliverables (15min)
3:20 p.m.
Reflection & Next Steps (10min)
3:30 p.m.
Adjournment
Michael 3

4. Introductions and Goals for the day
Project Name
Objectives
Caregiver ID/Circle of Care
Circle of Care: Improve how caregivers identify who are the health care providers in the patients’ circle of care.
Caregiver ID: Improve how providers identify who is in the patients’ support system.
Communication: Improve communications between caregivers and healthcare providers. 4

5. Shared understanding of ideal features for: 1. Communication 2
Shared understanding of ideal features for: 1. Communication 2. Identification of caregiver circle 3. Identification of healthcare providers 5

6. Exemplars of what others are doing6

7. St. Joseph’s (London) Whiteboard7

8. Huron & Perth: Connecting the dots
Huron Perth Healthcare Alliance
One Care Home and Community Support Services
North Perth Family Health Team
STAR Family Health Team
South West Community Care Access Centre
South West Local Health Integration Network 8

9. St. Joseph’s (Toronto) Whiteboard9

10. Team photo wall 10

11. Patient Care Card 11

12. My Chart 12

13. 13

14. 14

15. 8 Lean Wastes & Hierarchy of Effectiveness15

16. 16

17. Hierarchy of Effectiveness17

18. Session: Let the prototyping BEGIN!18

19. LUNCH 19

20. Session 2: Continue to develop prototype20

21. Presenting our prototypes: Show and tell21

22. Barriers and Mitigation Strategy22

23. Developing our work plan23

24. Report Back 24

25. Group Reflection 25

26. Next Steps 26

27. Thank you! 27