1. Do & Review Cycle Annual Cycle Monthly Cycle Exception Process
What’s next?
Start
Set goal for
measures
Set what
to track
Define Sucess
Annual
Cycle
Goal Achieved?
Yes
Monthly
Cycle
Are
results as
expected?
Perform
Measure
COMPARE
Exception
Process
Are
observations
correct? No
Yes
Fix
Study like orgs
Run time: 11:15-11:45
Here is you the leader or our client. Trying to do something.
Define what it is to be successful.
Choose the metrics to track- based on benchmarks, measure something- everything
You have a plan for the year
Before you set out to run the “business” project what’s next
Compare what actually happened with the projection
If things are dead on– repeat
If they are different- make sure you measured correctly
If you measured correctly- determine what’s different- could have been a bad projection, a bad calculation
Then determine why?
So what?
Now what are you gong to do differently?
Quarterly
Cycle
Verify goal
is still right
Revise
Project
To do differently
going forward
Determine significance
and impact
NOW
WHAT? SO
WHY?
Determine why actual differs from projection
Determine what occurred