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Project Status – April 15 to 26, 2019

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1 Project Status – April 15 to 26, 2019
Overall Project Status Summary Category Status Comments Overall Y Program is on track, per timeline, scope and budget Security Mapping activities impacting UAT Current DG2 Schedule has no “Float” remaining in timeline Schedule Monitoring scope and timing of: Budgeting Tool, Continuing Education, Online Admissions Application, Physical Assets and OBIA implementations Scope Requirements Traceability Matrix (RTM) needs to be updated to validate original RFP requirements have been implemented, tested, and end users trained on the processes and functionality Budget G Currently tracking under budget New Technology Plan approved as well as Stage Gate #3 for OFM/OCIO Technology Pool funding Executive Summary The project is tracking per schedule and under budget. Review and definition of scope for each deployment continues due to the rework of key solutions. Each Deployment Group (DG) is now engaged: DG2 is in the Construct Phase and the ctcLink project team is performing DG2 System Integration Testing (SIT) and conversions. Conversations are underway to set go-live dates. DG3 is in the Structure Phase, focused on Business Process Fit/Gap sessions (BPFG) through May. DG4 is in the Initiation Phase, with most colleges nearing the halfway mark on deliverables. DG5 colleges have begun Initiation Phase and are learning the public status reporting process. DG5’s first report is included in this status update. DG6 will soon begin initiation phase and reporting process. The spring 2019 Project Managers Summit will be held at Wenatchee Valley College, with May 6-7 focused on overall Implementation Phase activities for all colleges and May 8 focused on the Initiation Phase for DG5 and DG6. Contract negotiations are underway for a new Continuing Education solution. The Online Admissions Application (OAA) work group is actively pursuing an OAA replacement. The Budget Planning Tool work group is reviewing and finalizing business and technical requirements. Overall Status Summary per Deployment Group DG# Status Comments DG2 Y Security Mapping activities are impacting DG2 UAT Security Production Mapping is still pending DG3 G College resources have been engaged in BPFG Workshops Conversion cycles have begun DG4 College teams working on Initiation Phase activities DG5 7 of 8 Colleges have downloaded Initiation Plan DG6 7 of 9 Colleges have downloaded Initiation Plan Christy Overall Timeline (All Deployments)

2 Top Risks Reported – as of April 26, 2019
LEGEND: Critical High Moderate Low C H L M Risk Level Risk Description Mitigating Actions Submitted by (name, org/college), Deployment Group & Date Risk Owner (s) H Chart of Accounts (CoA) – User adoption and successful deployment (scheduled for July 1, 2019) is critical for Deployment Group 2 (DG2) timeline. Update: Spokane has met all deadlines and is meeting with Emmett weekly. Emmett is reaching out to TCC to set up same engagement. *Refer to CoA milestones tracking in this report. Emmett Folk, ctcLink PM for FIN & HCM Team DG2 Impacted, Risk Date: 10/12/2018 *also Risk submitted by Matt Connelly, Spokane District PM on 10/23/18 Emmett Folk Clark: Student Finance (SF) not tested – As of mid-March, we have completed data validation for Cycle #3, but have not validated any SF data to ensure it is working correctly. Update: Data Validation has occurred for cycle #3 & cycle #4. Working through issues logged in OTM and next step is to contact SMEs regarding these issues. ctcLink is developing options for a cycle 4B which includes SF data. Susan Maxwell, Clark PM DG2 Impacted, Risk Date: 3/15/2019 John Henry Whatley, Chandan Goel C Clark: Impact to college Continuing Education (CE) program – seems likely that Clark will start with OSECE and possibly move to CampusCE. Decisions are dependent on cost for CampusCE, support for OSECE and impact to students. Update: ctcLink team has met to discuss options for OSECE and CampusCE. We are preparing to deploy OSECE and waiting on contract negotiations for CampusCE RFP. John Henry Whatley, Dennis Colgan Top Issues Reported – as of April 26, 2019 LEGEND: High Moderate Low H L M Issue Level Issue Description Status Update Submitted by (name, org/college), Deployment Group & Date Issue Owner (s) H Security Mapping activities to begin UAT have impacted College experience of UAT. Update: The ctcLink team is highly concerned about getting timely information from the Security team in order to have adequate time to set up functional security settings for the UAT sprint cycles. ctcLink PMO submitted for ctcLink CS, HCM, FIN Team DG2 Impacted, Issue Date 4/16/2019 Tara Keen, Security Team Security Mapping activities to mitigate UAT timeline, have not addressed the new Security Design Production user access Update: The ctcLink team is highly concerned about the Production Security Mapping for DG2 Colleges and entering new Security into one of the UAT cycles. Although there are no other options due to the schedule, this will be a challenge for the DG Colleges and SB as well as potential impact to the remaining UAT cycles. 2

3 Y ctcLink Quality Assurance Scorecard Overall Status
Moran Technology Consulting Report: March 2019 Overall Status Y ctcLink Quality Assurance Scorecard - Moran Technology Consulting , November 2018 STATUS PROJECT AREA DESCRIPTION / NOTES G SBCTC/Governance Governance framework continues to work as expected. Meetings are held according to schedule, with materials distributed beforehand, and decisions made at the appropriate level. Project Management Project Management Office (PMO) is fully staffed, working well together and continuing to address improvements in project management processes. Y Phase Scope QA concerned about implementation schedules for replacement solutions. Impacts to scope and schedule for DG2 and DG3 will be more defined once solutions are selected. Schedule Status DG2/DG3/DG4 schedules and resource constraints now directly impact all deployment groups. Schedule compression and key project resources are heavily allocated to tasks. Training The decisions and actions taken by PMO have enabled recovery of this key work stream. The external vendor supporting delivery of training materials has made good progress with the Finance and HCM pillars. PMO has decided to coincide just-in-time targeted training with UAT Sprints which achieves a number of positive benefits. Testing This work stream is yellow, but is now trending green due to changes made by the PMO. The PMO has added another PeopleSoft-experienced key resource for this work stream. DG2 Testing workstream relies heavily on availability and expertise of functional project staff. Configurations / Data Conversion Technical work for DG2 System Configurations and Data Conversion Cycle 4 is under way with good results reported. Organizational Change Management (OCM) PMO/OCM is actively engaged with all colleges now involved with their Deployment Groups. QA concerned that PMO focus remains on the DG2 schedule. Project Staffing Project staffing is adequate at this time and continues to make staffing adjustments as appropriate. QA and the PMO remain concerned that the overlap of DG2/DG3/DG4 may require additional project and contractor resources. Project leadership and staff morale is positive given schedule pressures. Technical Environment Future PS updates/bundles and third-party software installation and support work is being managed by the IT Division outside of the project responsibility. Overall planning of these changes needs to be tightly integrated with the ctcLink DG2/DG3/DG4 schedules. This becomes more challenging with the overlap in implementation schedules. LEGEND GREEN YELLOW RED Risk Description: Low risks may be encountered. NO immediate action needed Moderate risks may be encountered. Serious deficiency and action item recommended. High risks may be encountered. Needs to be escalated and can impact project effort or cost.

4 WA State Office of the Chief Information Officer (OCIO) Oversight
WA State Office of the Chief Information Officer (OCIO) Oversight as of April 2019 Overall Status Y WA State Office of the Chief Information Officer (OCIO) Oversight WA State Office of the Chief Information Officer (OCIO) Oversight OCIO Conditions to new ctcLink Investment Plan Approval Status G 1 Project must remain in line with SBCTC and OCIO policies Ongoing 2 QA (Moran) to report to ctcLink executive sponsor and State CIO Complete 3 Follow pre-determined OFM funding gates and approvals 4 Monthly status reporting 5 Continue reporting on Remediation items in Integrated Work Plan Y 6 OCIO approval of the 4 remediation solutions: Budgeting tool, Continuing Education Application, Online Admissions Application In Progress 7 OCIO must be notified prior to use of contingency funds N/A 8 Perform a post-implementation review (lessons learned) after each deployment and post on the OCIO dashboard within 30 days of go-live Planned as Activities in Project Work Plans 9 Process and timeline for filling the SBCTC CIO position by 1/31/2018 ctcLink Technology Pool Status and Gate # Status G -- Pre-IT Pool Implementation, Stability & Remediation Approved 1 Planning & Remediation 2 DG2 – Initiation & Structure Phase 3 DG2 – Construct Phase DG3 – Initiation & Structure Phase 4 DG2 – Transition & Deploy Phase DG3 – Construct Phase DG4 – Initiation & Structure Phase Deliverables in Progress 7/1/2019 5 DG3 – Transition & Deploy Phase DG4 – Construct Phase DG5 – Initiation & Structure Phase Future 1/1/2020 6 DG4 – Transition & Deploy Phase DG5 – Construct Phase DG6 – Initiation & Structure Phase 7/1/2020 7 DG5 – Transition & Deploy Phase DG6 – Construct Phase 1/1/2021 8 DG6 – Transition & Deploy Phase 7/1/2021 9 Contingency Deployment N/A 1/1/2022 Note: New ctcLink Investment Plan approved by OCIO, with above conditions, on Jan. 19, 2018.

5 Budget Status – as of March 31, 2019

6 Pillar Status – April 15 to April 26, 2019 Human Capital Management
Campus Solutions G Accomplished this period DG3 BPFG Sessions for Core, SF and FA DG3 BPFG Assignment Follow Ups (WebEx) DG3 Cycle 1 Data Validation Support DG2 Cycle 4 Data Validation Support DG3 Degree Honors & Continuing Ed Legacy Mass Update 9.2 Fluid presentation to Working Group Clark Enrollment Requirements Go-Live Workshop (4/22-4/26) Continue DG3 FIT Continue DG2 SIT Continue work on SAP Modification Continue UAT material planning/build Review DG3 assignment submissions for configuration Planned for next period Hold CS Core, SF and FA DG3 BPFG Sessions Guided Pathways Requirement Gathering DG3 Cycle 2 Crosswalk Workshop Prep for a possible 4b conversion Prep for Clark Class Building and AAR Go Live Workshop (5/13-5/17) Support UAT for DG2 Colleges Prep for Parallel Testing – Dual Processing Prep for Parallel Testing – Tuition Calculation Continue SAP CPW modification work Continued Dual Processing testing Human Capital Management Y Accomplished this period Supported DG2 Conversion Cycle 4 validation Held DG3 BPFG Session for Benefits Configuration Held DG3 BPFG Session for TAM Configuration Continued DG2 SIT Test Execution Continued DG3 BPFG material build Continued DG2 UAT diagram/scenario updates and content build Continued review of DG2 Training content structure and materials Continued DG2 and DG3 configuration build out in FNC environment Planned for next period Begin DG2 UAT support Hold DG3 BPFG Session for Faculty Workload Configuration Continue DG2 SIT Test execution Continue DG3 BPFG Material Build Continue DG2 UAT diagram/scenario updates Continue DG2 UAT supporting content build Continue review of DG2 Training content structure and materials Continue DG2 and DG3 configuration build out in FNC environment *If status is yellow or red, describe why. DG2 UAT and pre-UAT training supporting materials are being provided on a just in time basis; behind in DG2 SIT execution. The concurrent DG2 and DG3 activities are causing the team to prioritize externally- and client-facing activities and deadlines/starts for certain internal tasks are starting to get missed. Financial Services Y Accomplished this period Supported DG2 Conversion Cycle 4 validation Held DG3 BPFG Sessions for Billing & AR Configuration, Asset Management Configuration, Treasury Configuration Continued DG2 SIT Test Execution Continued DG3 BPFG material build Continued DG2 UAT diagram/scenario updates and content build Continued review of DG2 Training content structure and materials Continued DG2 and DG3 configuration build out in FNC environment Planned for next period Begin DG2 UAT support activities Hold DG3 BPFG Session for Travel & Expense Configuration Hold DG3 BPFG Session for Grants/Contracts/PC Configuration Continue DG2 SIT Test execution Continue DG3 BPFG material build Continue DG2 UAT supporting content build Continue review of DG2 Training content structure and materials Continue DG2 and DG3 configuration build out in FNC environment *If status is yellow or red, describe why. DG2 UAT and pre-UAT training supporting materials are being provided on a just in time basis; behind in DG2 SIT execution. The concurrent DG2 and DG3 activities are causing the team to prioritize externally- and client-facing activities and deadlines/starts for certain internal tasks are starting to get missed. Pillar Status – as of 6/8/2018

7 Workstream Status – April 15 to April 26, 2019
Communications G Accomplished this period PM Summit preparation and walkthrough PM Summit Communications session planning cELC meeting agenda and presentation deck SBCTC Board Meeting materials (agenda item write-up and presentation slide deck) ACT (Trustees) Conference presentation planning Public Information Commission (PIC) presentation planning with panel members, sent pre-survey to members Revised collaboration spreadsheet for OCM Subgroup to assist with Communications topics and messages by phase. Planned for next period PM Summit prep work Attend and present panel at Public Information Commission meeting Revise timelines with Shoreline in DG6 Technical G CONVERSION Accomplished this period Build update work on crosswalk framework enhancement in FSCM Successfully migrated delta configurations from Gold to SIT/ UAT environments Work on fixing conversion issues Work on Conversion framework enhancements Planned for next period Conversion Issues resolution (DG2/DG3) – In Progress Finalize approach to establish DG2 EMPLID in Production DEVELOPMENT Support and work on SIT tickets in CS, HCM and FS pillars Initial review compare report for HCM PeopleSoft Update Manager (PUM) 29 and FSCM PUM 31 Completed R-258 changes and ready for SIT testing (PTS) OAA App fee & Waivers change Continue to support SIT tickets for CS, HCM & FS pillars ENVIRONMENTS STAT project in progress PLB/PLC/UAT environment refresh and environment technical validation PUM image update in progress Continue working STAT workflow for PROJ environments Coordinate PUM image updates Testing Y Accomplished this period Continued system integration testing (SIT) Completed SIT for sprint 1 Provided daily metrics on SIT status Planned for next period Continue completing data requests to support the PETA (PeopleSoft Enterprise Test Automation) implementation Continue to build UAT materials Continue SIT subsequent sprints Planned, but not completed Update test plan *If status is yellow or red, describe why. Overlapping project tasks that utilize the same resources may impact testing. Training Y Accomplished this period Kicked off UAT training and held two training sessions with end-users Currently at 75% with content for Sprint 2 Worked with vendor to assist in developing Sprint 2 schedule Worked with vendor on Finance and HCM training deliverables Continued work to define training scope, work assignments, activity durations, and dependencies Planned for next period Continue to work on Pre-UAT training materials Continue work with Angela and provide training for SharePoint New resources onboarding *If status is yellow or red, describe why. Large amount of materials needed with upcoming timelines. Organizational Change Management G Accomplished this period Continued work facilitating BPFG sessions, logistics, registration sheets, WebEx sessions, etc. Continued discussions with DG5 colleges around Initiation deliverables Confirmed dates with DG5 for Initiation Road Show in June 2019 Continued PM Summit planning – will be held May 6 & May 7 with third day for DG5 and DG6 (DG4 is optional for this additional day) Confirmed dates for DG4 Peer Review – July 29 & 30 at Highline College Planned for next period Continue to work with CPW Facilitators and Functional Teams to determine scope for upcoming sessions Continue planning for Guided Pathways Requirements Gathering Workshops

8 Deployment Group 2 Timeline (High Level Phases)

9 Deployment Group 2 Self-Reported Status – April 15 to April 26, 2019
Clark College Y Accomplished this period Continue to work on course catalog cleanup. Cycle 4 data validation completed. Worked on course requisites with SBCTC CS staff for 4 days UAT kickoff and training for KK Planned for next period Continue to assign people and timelines to Change action work plan UAT Planning for next SBCTC visit, users, resources Planned, but not completed n/a *If status is yellow or red, describe why. Staff concerned about how they will get all their work done along with all the ctcLink work. Still concerned about a Go-Live date and impacts to Clark. SBCTC Agency G Accomplished this period FIN Data Validation for cycle #4 completed 4/24 HCM Data Validation for cycle #4 completed 4/25 Follow-up ADKAR overview completed 4/22 ctcLink Agency Scope approved by Executive Sponsor 4/24 ctcLink Agency Risk Management Team now has regular scheduled meetings and entered “Chart of Accounts” Concern #1 entered into the PWA Risk/Issues tool 4/26 Planned for next period ADKAR “Desire” Info-Session scheduled for 5/8/19 Add additional Risks and Issues including Concern # 1, 5/3 Completion of attending UAT Sprint 1 Training 5/10 Planned, but not completed Supplemental Systems comprehensive list completion Community Colleges of Spokane R Accomplished this period Chart of Accounts Redesign CCS Budget/Finance reviewed and validated mapping spreadsheets. Handed back to SBCTC for configurations. FY Close – CCS continues to adjust journal entries. UAT’s in progress for FIN Image 31. Planned for next period Security Role Redesign Security Issues *If status is yellow or red, describe why. Remediation Conditions: 39 open remediation tickets. Unable to close FY16, 17 & 18 until cash reconciliation is completed. CoA Activities include location configurations mapping and global configuration guides. Security Role Redesign: waiting on documents to assist with role mapping, and cutover/implementation process. Concerns with newly communicated plan to test new security roles. Tacoma Community College G Accomplished this period Local SMEs attended ctcLink Security redesign group, ctcLink PM groups, ctcLink governance groups, various ctcLink status meetings Participated in ctcLink Security redesign activities Participated Chart of Accounts meetings. Participated Cycle 1 Data validation meeting. Participated in UAT meetings. Planned for next period Participate in Conversion Cycle Data Validation as needed Local SMEs attend ctcLink Security redesign group, ctcLink PM groups, ctcLink governance groups, various ctcLink status meetings Local SME participate in CE negotiations Local SME attend Chart of Accounts meetings Planned, but not completed *If status is yellow or red, describe why.

10 Deployment Group 3 Self-Reported Status – April 15 to April 26, 2019
Cascadia College G Accomplished this period Attended all BPFG sessions to date Submitted previously late Student Financials (SF) homework assignments (two each) Submitted all BPFG homework assignments due this period Completed CS & HCM Data Validation Cycle #1, posted issues to OTM Completed data cleanup for Conversion Cycle #2 Planned for next period Continue BPFG attendance Complete all BPFG homework assignments Prepare for Data Crosswalk Cycle #1 Workshop & Validation Pierce College District G Accomplished this period CS, FIN & HCM SMEs attended/participated in BPFG sessions. SMEs completed/submitted homework assignments. SMEs participated in data validation sessions. SMEs completed data validation for Cycle 1. SMEs participated in CPW Banking & Reconciliation kick-off. SMEs continued work on Cycle 2 data cleansing. Identified Reporting Lead. Planned for next period SMEs attend/participate in BPFG sessions in person and via WebEx. SMEs complete and submit homework assignments. Review and update Communications Plan. Planned, but not completed Complete additional Change Impact Analyses (CIAs). Review applicants for project positions. Review and update internal Training Plan with college Training Team. Identify Training Lead Peninsula College G No report submitted for Peninsula College for this period. Peninsula is onboarding Pauline Marvin as its new ctcLink Project Manager. A report will be submitted for the next reporting period, April 29 to May 10. Lower Columbia College G Accomplished this period Work with Alignment Team to complete current BPFG sessions and homework Work with staff to assemble training requirements and logistics for project team Onboarded LCC query developer team and started designing tracking mechanisms for query management Complete work on Cycle 1 conversion validation work. Planned for next period Continue SME participation in all GDA and BPFG sessions as needed. This includes completion of CIA work as an outcome of BPFG. Continue on-campus messaging and communication about ctcLink Continue to develop forecasting tools to track staff workload and project hours. Olympic College G Accomplished this period Attended BPFGs Submitted BPFG Homework Continued Cycle 2 Data Cleansing Completed Data Validation Cycle 1 Planned for next period BPFG Homework Attend BPFGs Hire third Project Analyst Start Cycle 2 Data Validation Planning Planned, but not completed Additional CIA Workshops *If status is yellow or red, describe why.

11 Deployment Group 4 Dashboard Reports – April 15 to 26, 2019
DG4 Initiation Phase Completion Summary Percentage of deliverables completed and tracked in Project Web App (PWA) by each college: College Orientation & Resourcing College Project Planning (from templates) Conduct Initial Data Cleansing Document Current Legacy Business Processes Supplemental Systems Analysis College/District As of April 26, 2019 Centralia College 43% Edmonds Community College 60% Highline College 52% Seattle Colleges (3) 47% Wenatchee Valley College 49% DG4 Pre-Implementation and General Timeline G

12 Deployment Group 5 Dashboard Reports – April 15 to 26, 2019
DG5 Initiation Phase Completion Summary Percentage of deliverables completed and tracked in Project Web App (PWA) by each college: College Orientation & Resourcing College Project Planning (from templates) Conduct Initial Data Cleansing Document Current Legacy Business Processes Supplemental Systems Analysis College/District As of April 26, 2019 Bellevue College No Data Reported Bellingham Technical College 14% Big Bend Community College 12% Everett Community College 9% Grays Harbor College 20% Green River College Skagit Valley College Whatcom Community College 19% DG5 Pre-Implementation and General Timeline G

13 ctcLink Remediation Status Reports – April 15 to April 26, 2019
Solution Status Due Date Campus Solutions 10 of 45 remain open DG3 Financial Management 5 of 39 remain open DG2 Human Capital Management 6 of 25 remain open Faculty Workload Complete March 2019 DRS Redistribution Preparing for UAT April 2019 Absence Management Security Audit Controls Security Redesign Mapping Framework FLC / DG2 Student Billing/Third-Party Billing April 2019 Budget Planning Form Work Group Jan 2020 Online Admissions App Governance Continuing Education Vendor Negotiations Chart of Accounts Due/Finish Status TCC Chart of Accounts Adoption Kickoff Dec. 12, 2018 Complete CCs Chart of Accounts Adoption Kickoff Feb. 1, 2019 Foundational Chartfield Configuration March 22, 2019 College Configuration Review and Updates May 3, 2019 In Progress Functional and System Integration Testing May 10, 2019 User Acceptance Testing May 10 - June 3, 2019 Not Started Readiness Gate / Go-No Go Decision June 10, 2019 Production Cutover July 2019 Community Colleges of Spokane R Remediation Items progress this period Student Statements – Pending 2nd SIT/UAT – no date provided Security Audit Controls – In progress. CCS to review/validate users/security roles for new query tree design for non-sensitive data. Accurate Reporting for DRS & PEBB – Pending SIT/UAT – no date provided Third-party billing – Pending SIT/UAT – no date provided FY Close – see previous slides. Book to Bank - Cash Reconciliation. Focus now is on reconciliation the 3 cash accounts making up our 18-million-dollar variance (same accounts for TCC). SBCTC Project team working on providing reports/workflow of behind the scenes ctcLink processing of the transactions going into these accounts. Can’t close FY 16,17,18 without reconciling cash accounts. *If status is yellow or red, describe why. Remediation Conditions: 39 open remediation tickets. Unable to close FY16, 17 & 18 until cash reconciliation is completed. Security Role Redesign: waiting on documents to assist with role mapping, and cutover/implementation process. Concerns with newly communicated plan to test new security roles. Tacoma Community College G Remediation Items progress this period See SBCTC status update for Remediation items, tickets, and worklist. Planned for next period Receive detail for open and closed remediation tickets from Christy and team. First requested March 27, follow-up April 12. TCC SMEs participate in Budget Planning Tool workgroup.

14 Other ctcLink Project Activities – Status as of April 26, 2019
New Solution Status RFP Publish Solution Decision Continuing Education RFP was developed and approved by Governance RFP proposals due November 15, 2018 3 Vendors responded and subgroup is evaluating solution Governance approved procurement and decision of Vendor Vendor has been contacted to begin Negotiations to Contract 10/15/2018 Negotiations subgroup assisting with final negotiations Online Admissions Application Sub-Committee finalized OAA requirements Project Team performed Fit/Gap of ctcLink functionality OAA workgroup evaluated select solutions currently in use at other PeopleSoft universities and colleges OAA workgroup developing a short list of best/possible solutions to identify those solutions on 2/12/2019 Work Group to review feedback from college discussions to provide recommendation Commission (WSSSC) to provide recommendation to Governance TBD Waiting for recommendation to Governance for decision Budget Planning Committee to be formed to review, finalize and approve Budgeting requirements Review requirements against Oracle PBCS Solution If needed, develop RFP Waiting on Budget Workgroup to meet and vet requirements Physical Inventory (Asset Tracking) Vendor Solutions being evaluated Evaluate new PS Functionality that will provide integration for asset tracking scanners directly with ctcLink 5/21/2018 DG3 (February 2020) Accessibility Continued discussions with Appsian (formerly Grey Heller) Identify accessibility vendor to assist with testing of ctcLink Develop RFP / Publish RFP Work Group will be engaged post publish, to allow for feedback and amendment Testing Prior to DG2 (October 2019)


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