1. The Quality Thread in Industrial Engineering and Industrial Management
A Presentation to Students Enrolled in ISE 288 and IDM 288
5/17/2019
Mercer University School of Engineering

2. Mercer University School of Engineering
Introduction
Consumer choices
Rep___________
Pref___________
Perceived q__________
The quality movement
Competition
Global e________
Quality and industrial engineering professions
Careers
Coursework
5/17/2019
Mercer University School of Engineering

3. Mercer University School of Engineering
The Quality Movement
S_C
Statistics
Products
SP_
Process
T_M
Management
Employee involvement
5/17/2019
Mercer University School of Engineering

4. Mercer University School of Engineering
Global Issues
Global economy
Competition
Cooperation
National/International standards
MIL-STD
ISO ____
QS 9000
National/International Awards
D______ Prize
Baldrige Award
5/17/2019
Mercer University School of Engineering

5. Mercer University School of Engineering
Quality Leaders
Shewhart (statistically based control chart)
Deming (management’s 14 points)
Juran (quality trilogy)
T________ (design of experiments)
Jack Welch (advancement of Six Sigma)
5/17/2019
Mercer University School of Engineering

6. Mercer University School of Engineering
Careers
Industrial engineers
Quality engineers
Manu_________ engineers
Mana_________ engineers
Project managers
Process improvement specialists
Black Belts
CEO’s COO’s
5/17/2019
Mercer University School of Engineering

7. Mercer University School of Engineering
Preparation
Coursework
Probability and Sta_______
Statistical Quality Control/ Process Control
Design of Ex___________
Technical electives such as Quality Engineering or Lean Six Sigma
Work experience
Coop
Internships
5/17/2019
Mercer University School of Engineering

8. Professional Organizations
Institute of __________ Engineers (IIE)
Societies -Society for Health Systems
Divisions
Conferences
American Society for _______ (ASQ)
Engineers
Non-engineers
5/17/2019
Mercer University School of Engineering

9. “Quality” Organizations
Discussion
Automobile Makers
T__________
H___________
Hotels
R__________________
H_______________
Fast Food Restaurants
Airlines
Manufacturer of Jeans
5/17/2019
Mercer University School of Engineering

10. “Quality” Credentials
Six Sigma
Green Belt
B______ Belt
M_______ Black Belt
ASQ Certification
Quality E______________
M_____________ of Quality / Organizational Excellence
Many other specialities
5/17/2019
Mercer University School of Engineering

11. Mercer University School of Engineering
“Quality” Salaries
ASQ 2005 Salary Survey
Position
Bachelor’s Degree
Master’s Degree
Project Engineer
$ 67,138
$ 74,951
Quality Engineer
$ 64,342
$ 70,820
Master Black Belt
$ 91,154
$107,044
Quality Manager
$ 76,561
$ 85,326
Vice President
$123,596
$126,419
5/17/2019
Mercer University School of Engineering

12. http://www.asq.org/ http://www.iienet.org/
Questions?
5/17/2019
Mercer University School of Engineering