1. EMPATHY

2. WHAT IS EMPATHY MERRIAM WEBSTER Definition of empathy
1: the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another of either the past or present without having the feelings, thoughts, and experience fully communicated in an objectively explicit manner; also : the capacity for this
2: the imaginative projection of a subjective state into an object so that the object appears to be infused with it

3. EMPATHY
IN A NUTSHELL

4. 5 Skills Towards WATCH VIDEO

5. STEP ONE: WATCH AND LISTEN
WHAT IS BIG MIKE’S BODY LANGUAGE SAYING?
WHAT DOES MRS. TUOHY DO?

6. STEP TWO: REMEMBER CAN YOU RELATE TO ANY CHARACTER IN THE VIDEO? WHY?
EXPLAIN A SITUATION YOU HAVE EXPERIENCED?

7. STEP THREE: IMAGINE IMAGINE YOURSELF IN MRS. TUOHY SHOES.
THINK ABOUT WHAT YOU WOULD HAVE DONE IN A SIMILAR SITUATION.
WHAT WOULD YOU DO NOW?

8. STEP FOUR: ASK
WOULD YOU HAVE STOPPED BIG MIKE AND ASKED WHAT HE WAS DOING OUT IN THE RAIN? (show of hands, yes or no?)

9. STEP FIVE: CARING
WOULD YOU HAVE KEPT ON DRIVING? IF YES, HOW ELSE MIGHT YOU HAVE SHOWN EMPATHY/CONCERNS?

10. FINAL THOUGHTS/QUOTE WHEN BEING EMPATHIC, BEHAVIORS TO AVOID ARE:
TOO MUCH QUESTIONING, PROBING
JUDGING
CRITICIZING
LECTURING
ADVISING
INTERRUPTING
GIVING AUTOBIOGRAPHICAL RESPONSES LIKE, “when I was on that team.”