1. Connect Student Registration
Napa Valley College, Professor Bruce Riddell, BIO 105 A Ch , Bio Anatomy & Physiology I

2. Connect Student Registration
Step 1: Follow Connect section web address provided by Instructor.
Click Register Now.

3. Connect Student Registration
Step 2: Enter your address and click Submit.
Step 3: If you do not have an existing Connect account, you will be taken to the next step. If you have an account, enter your password and click Sign in.

4. Connect Student Registration
Step 4: Registration options- Please sign up for Courtesy Access for Now
1. Connect Student Access Code
Purchase from Bookstore.
Beware of invalid codes if purchased elsewhere.
2. Purchase Connect online
Allows full access to Connect and SmartBook/LearnSmart.
3. Get courtesy access
Two week full Connect access.
Must upgrade when courtesy access expires.

5. Connect Student Registration
Step 5: If necessary, create your McGraw-Hill Education account.

6. Obtaining the Replacement Code
To Replace your Incorrect Code
Call: (800)
Give the Agent Case #
They will ask you for your Connect Code (the Code that came in your Custom Book); once they have that they will give you a replacement Code.
Monday - Thursday ● 7 AM - 3 AM
Friday ● 7 AM - 8 PM
Saturday ● 9 AM - 7 PM
Sunday ● 11 AM – 1 AM
(All times Central)
Our goal is to provide you with the service you need to get the most out of Connect. Our customer support is here to assist you with any technical issues you might be having. If you’re having trouble with anything – accessing a page, submitting an assignment, etc. -- use these resources before going to your professor. We have many people dedicated to helping you with all things technical. Keep the cards/stickers we passed out somewhere you can’t lose them, and use these resources whenever you need.
has a new chat functionality; You can browse through connect student success for anything else you might need; FAQs, etc.

7. Upgrading to Full Connect
Return to the Section Web Address provided by your Instructor and Sign in using the address and password you registered with.

8. Upgrading to Full Connect
Click on Upgrade to Full Connect access now

9. Upgrading to Full Connect
Enter in the new code given to you by Tech Support Agent.

10. Need Help? For additional Tech Support & FAQ: Call: (800) 331-5094
& Chat:
Monday - Thursday ● 7 AM - 3 AM
Friday ● 7 AM - 8 PM
Saturday ● 9 AM - 7 PM
Sunday ● 11 AM – 1 AM
(All times Central)
Find more support at:
NOTE: If you contact your instructor with a technical question, you will be asked to provide a case number from tech support before your concern is escalated.
Our goal is to provide you with the service you need to get the most out of Connect. Our customer support is here to assist you with any technical issues you might be having. If you’re having trouble with anything – accessing a page, submitting an assignment, etc. -- use these resources before going to your professor. We have many people dedicated to helping you with all things technical. Keep the cards/stickers we passed out somewhere you can’t lose them, and use these resources whenever you need.
has a new chat functionality; You can browse through connect student success for anything else you might need; FAQs, etc.

11. CONNECT with McGraw-Hill Higher Education
Like us on Facebook:
McGraw-Hill Education Higher Ed
Follow us on Twitter:
@mhhighered @mhestudents
Subscribe to us on YouTube:
youtube.com/mhhighered