1. Employee Motivation, Involvement, and Recognition

2. Requirements For Today’s Managers
In alignment (to be on the team)
Thinking out the box (be creative)
Empowering employees
Maintaining core competencies
Managing change

3. Requirements For Today’s Employees (1 of 2)
Flexibility - accept change readily
Clock speed - move faster, think faster
Accept ambiguity & uncertainty
Stay current - commit to life-long learning
Contribute - add more value than you take

4. Requirements For Today’s Employees (2 of 2)
Manage yourself - fixer not finger pointer
Don’t get a job, make a job

5. How Does the Workforce Affect Productivity?

6. How Can An Organization Motivate Its Employees?

7. Work Design Techniques for Improving Productivity
Streamlining work processes
Adopting team (group) concepts
Deploying Quality of Work Life Practices
Implementing group reward & recognition systems
Design effective layouts and work cells

8. Job Design Techniques for Improving Productivity
Job simplification
Job rotation
Job enlargement
Job enrichment
Job sharing

9. Teams and Productivity
Content (goals and outcomes) and process (how the Team accomplishes tasks) - productive teams pay attention to both.
Cohesion - Team must be cohesive but must not want agreement more than accuracy (or quality of outcome).

10. Undercurrents in Team Dynamics
Personal identity in the group
Membership, inclusion
Influence, control, mutual trust
Getting along, mutual loyalty
Identity with the work unit
Effects on relationships with co-workers and loyalty to work unit

11. Undercurrents in Team Dynamics (Continued)
Relationships between team members
Effects on rank and positions
Friendship and formality
Openness
Personality preferences

12. What Are the Potential Benefits of Employee Involvement?

13. Benefits of Employee Involvement
Increases trust and commitment.
Improves employee communications and attitudes.
Involved employees are more likely to generate new ideas.
Involved employees achieve a higher quality of work life, which generates higher levels of motivation leading to higher productivity.

14. Approaches to Involving Employees
Commitment from management
Must be long-term, ongoing attempts
Communications efforts
feedback
“bottom-up” communications
employee surveys and suggestion systems
Training and education

15. What Are Characteristics of An Effective Recognition System?