1. Education and Training in Telehealthcare: A Strategy for Scotland
Nessa Barry
Scottish Centre for Telehealth
Donna Henderson
Telecare Development Programme

2. Telehealthcare Education and Training Strategy
Published in March 2010
Outlines planned activity for
Links telehealthcare workforce planning to health, social care and housing strategic agendas
Aims to secure commitment and resources for future training delivery

3. Developments in Scotland since 2006
Telehealth
Stroke Management & Paediatrics Programmes
Support provided to Health Boards in their Telehealth projects
Awareness raising
Review of progress undertaken and successful move into NHS24
Telehealth Champions Network launched

4. Developments in Scotland since 2006
Telecare
All 32 local partnerships progressing telecare programmes
25,833 people received telecare services as result of TDP
Basic telecare services moving to enhanced provision
Independent review of progress identified ‘promising start’
Telecare Learning Network Established

6. The future
The SCTT recognises that a strategic & integrated approach is required to achieve shared outcomes –
Ensuring better, local and faster access to public health and care services
Improving the quality, delivery and efficiency of public health and care services
Better supporting the citizens and carers of Scotland
Connecting the population of Scotland to appropriate, timely care

7. Clinical
Confidence

8. Telehealthcare Education & Training Action Plan
7 workstreams:
Ethical Framework
Competency Frameworks
Core Curriculum & CPD
Induction & Accredited Training
Carer Awareness Raising and Training
Innovation in Education and Training

9. The telehealthcare workforce
2 groups identified –
Professionals / qualified staff - AHPs, nurses, doctors, social workers, strategic managers
Telehealthcare support staff - equipment installers, call handlers, HIAs and responders
Training needs identified –
Induction
Vocational skills training
Under-graduate core curriculum
Continuing Professional Development (CPD)
Review of training in Scotland -
No Scottish Qualification Authority validated awards available in Scotland for support staff
Very little content in core curriculum
Limited CPD modules identified

10. Education

11. Resources already available to support learning
DVD – Telecare Supporting Scotland
Digital Stories – user and carer perspectives
A Weight off my mind DVD
Workbooks on dementia, learning disability, mental health, physical disability
Telecare Implementation Guide
Telecare Resource Bank – online
National demonstrator at Iris Murdoch Centre, Stirling
SCT and JIT websites

12. Telehealthcare Competency Framework
Competency Framework for Telehealthcare Support Staff published November 2010.
Competency Framework for Professionals using Telehealthcare now out for consultation.
Competency Framework for Telehealthcare Support Staff – published and available via the JIT website.
Professionals Competency Framework is out for consultation – available via the JIT website

13. Carers and Telehealthcare
Carers and Telehealthcare Training Toolkit – available
Supports local awareness raising and training for social care and health staff, carers organisations and carers
Now working on updating the resource
to include telehealth
Working on a games-based learning application for young carers
Toolkit produced in response to recommendations of University of Leeds research – A weight off my mind.
Incorporated recommendations into national Carers Strategy Action Plan.

14. The emerging workforce
Work with SQA, SSSC, NES, SCT and other stakeholders to:
Agree core curriculum content
for pre-registration AHPs, Nurses and Social Workers
Encourage academic institutions to integrate telehealth/telecare into their core curriculum
TELECARE

15. Continuing Professional Development
Working with SSSC, NES, SQA, SCT and other stakeholders to:
Develop new accredited modules / short courses in telehealth/telecare
Explore potential for European and/or private sector funding for sponsored rolling programme of training

16. Challenges Confusion about terminology
(eHealth, telecare, telehealth, etc)
Telehealthcare technology is evolving at a pace
Registration / regulation of the workforce and services will increase the demand for accredited training
Lack of local resources for training – will telehealthcare be seen as a priority?

17. Technology and innovation in education
NES Knowledge Network -Telehealthcare in Scotland Community web-site –
Development of online training modules / courses – in conjunction with RRHEAL and others
Explore games-based learning tools to support awareness raising and training – for staff, users and carers, including young carers

18. Key priorities for action
Use the Competency Frameworks for Telehealthcare to drive change
Develop accredited telehealthcare training with a variety of delivery formats
Integrate telehealthcare into core curriculum for doctors, nurses, allied health professionals, social workers and other staff
7 worksteams within the Strategy Action Plan – these are the priorities for immediate action.
Don’t go into detail here about each one – detail covered in following slides.

19. Scottish Centre for Telehealth Telecare Development Programme
Further information
Nessa Barry
Scottish Centre for Telehealth
Donna Henderson
Telecare Development Programme