1. Generic Behaviour Plans
Dust SLP Workshop
17 July 2013

2. A leading practice comprises three components:
The MOSH methodology
A leading practice comprises three components:
Leadership behaviour
Behavioural Comms
Practice
What
How
Proven technologies are always successful, behaviour makes them fail

3. MOSH Behavioural Plans
LB Plan Higher level leader C B A
Technical
Engagement
LB Plan Lower level leader C B A
Enabling Environment
through BC Plan

4. Behavioural Communication
No.
Issue / belief 1
No perceived personal benefit 2
Potential negative impact on production 3
Extra work effort 4
Short cuts to meet production targets 5
Trust and buy-in 6
Leaders must lead by example 7
Worker disregard for health and safety 8
Failure to implement training provided

5. Behavioural Communication
Antecedents
Behaviours
Consequences
Operational adopters
Operational training / instruction
Briefing before implementation
Regular SLP performance enquiries
Operate SLP as instructed
No short cuts
Report any problems with SLP
Request explanations to ensure understanding
Immediate positive feedback from supervisor on observing desired behaviour
Constructive coaching to address observed problems (no abuse)
Special recognition / reward for exceptional performance

6. First level supervisors
Behavioural Communication
Antecedents
Behaviours
Consequences
First level supervisors
Operational training / instruction
Briefing before implementation
Regular meetings with next level supervisor
Regularly check on SLP performance
Ensure operators receive any necessary training / instruction
No short cuts on any safety related issue
Prompt action on any reported SLP problems
Provide immediate positive feedback on observing desired behaviour
Provide constructive coaching on observing sub-standard behaviour
Immediate positive feedback from next level supervisor on observing desired behaviour
Constructive coaching to address observed problems (no abuse)
Special recognition / reward for exceptional performance

7. The shift Traditional way Coaching way I know how You know how
I tell you what to do
You do as I tell you
I hold you accountable for executing my instruction
Coaching way
You know how
You tell me what you’re going to do
You do what you commit yourself to do
I hold you accountable for executing your own plan