1. A Collaborative Approach to Communication for Healthcare & Engineering Professionals
Beth Vye October 13, 2012

2. About ISIS
ISIS is a leading community organization that welcomes immigrants
Working in partnership, ISIS offers services and creates opportunities that enable immigrants to participate fully in Canadian life

3. Overview of Communication for Healthcare Professionals and Orientation and Communication skills for Engineers
Similarities / Differences
Partnerships / Community Outings
Activity 1 Inclusive language
Activity 2 Breaking Bad News
Activity 3 Describing a Process
Workshop Outline

5. Course Content Differences Similarities
General Orientation / Pathway to Licensure
Communicating with Patients
Medical Terminology Self-Study Guide
Medical / Engineering Administration
Scheduling
Community Visits
Similarities
Everyday English
Profession Specific Writing and Presentation Skills
Networking
Connecting With Colleagues / Teamwork
The Language of Management

6. Exciting Developments
Four month Work Placement pilot program for OCSE
“On-the-job” competency based-assessment
Coaching and support provided by Engineers Canada
Partnerships with host employers

8. Employment Module Job interview skills Practice interviews
Individual feedback from video recordings

9. Computer Module
PowerPoint
Calling card
Access to ISIS computer lab

10. Evaluation Ongoing in-class assessment Assessment based CLB
Communication assessment at Dalhousie Learning Resource Centre
Communication assessment based on employment practice interview
Certificate of completion

11. Community Partners Dalhousie Learning Resource Centre
Dalhousie Kellogg Library
IWK Library
North End Community Health Centre
Capital Health Volunteer Services
Halifax Sexual Health
Ronald McDonald Room and Ronald McDonald House
Dalhousie School of Occupational Therapy
Dalhousie Medical School and Nursing Student Placements
Addiction Services

12. Community Outings/Speakers
St. John Ambulance
Cancer Care Nova Scotia
IWK Pre-Birth Clinic
Capital Health Public Health Services
Cobequid Community Health Centre
Shannex Enhanced Care
Nova Scotia Hospital
Canadian Blood services

13. Dalhousie Learning Resource Centre
Communication
assessments with
simulated patients
Feedback to improve communication and interviewing skills

14. Dalhousie Kellogg Library & IWK Library
Orientation to the IWK and Kellogg Libraries
One-on-one appointments at the Kellogg
Temporary borrowing privileges at all Capital Health Libraries

15. North End Community Health Clinic
The role of a community health clinic
Job shadowing

16. Addiction Services
Presentation about addiction in Nova Scotia

17. Engineers Nova Scotia provides:
Orientation
Licensure counseling
Open door policy

18. Presentations Project Management Work Placement Project
Occupational Health and Safety
Toastmasters
Discussion Panel
Evaluation Tool
Ethics

19. “After taking the Communication for Healthcare program, I feel confident and would like to take on more challenges and responsibilities with regards to being a healthcare professional in Canada.” CHP Participant “The engineering class is very good, informative and friendly. It is great to learn about the Canadian work environment and culture. It is a good chance to talk with senior engineers in various fields and learn from their experiences in their own countries.” OCSE Participant
Student Testimonials