1. COWIB Board Meeting Update

2. By the numbers Measure (Adult/DW) Quarter 1 Quarter 2 Quarter 3P A
Receiving Skill Development
135
163
270
261
Receiving Occupational Training 68 93
144
Training Credentials 57 59
115
105
Entered OJT 10 12 21 19

3. By the numbers Measure (Adult/DW) Quarter 1 Quarter 2 Quarter 3P A
Entered Reg App 7 4 15
Entered STEM Training 37 46 75 66
Emp After WIOA Services
70%
58%
61%
Customer Satisfaction Rate
95%
99%
98.5%

4. By the numbers Measure Quarter 1 Quarter 2 Quarter 3 Quarter 4 P A 68
(Youth)
Quarter 1
Quarter 2
Quarter 3
Quarter 4 P A
Youth Enrolled 68 58
135
104
Enrolled in Occ Training 20 23 40 39
Obtain Educational Credential 15 29 33 43
Entering Employment 37 30 75 45

5. By the numbers Measure Quarter 1 Quarter 2 Quarter 3 Quarter 4 P A 28
(Youth)
Quarter 1
Quarter 2
Quarter 3
Quarter 4 P A
Entering Work Experience 28 37 58 61
Enrolled in STEM Training 12 15 25
Entering OJT 3 5 6
Customer Satisfaction Rate
95%
99%

6. highlights
PYTD Adult Customer Satisfaction Rate = 98.6%
PYTD Youth Customer Satisfaction Rate = 99%
PYTD Overall All Customer Satisfaction Rate = 98.8%
Total Surveys Taken = 1,436
99% of customers would refer Workforce services to family, friend, or colleague
19,003 customers have visited our 10 offices in first quarter

7. questions