1. EPAN – DG Troika secretariat Innovative Public Services
Luxembourg,7th January 2005

2. Outline Frameworks Meetings Topics Studies IPSG Troika 18.01.05
EPAN, DG Troika secretariat,
Innovative Public Services Group

3. Political framework Ministerial declaration Roma – 1st December 2003
Extended Ministerial Troïka Resolution Wassenaar – 4th November “ …in the coming Mid Term Programme further arrangements be made concerning the manner in which DGs fill in the innovation agendas and promote progress… ”
EPAN, DG Troika secretariat,
Innovative Public Services Group

4. Administrative Framework
Mid Term Programme
Work Programme 2005
Working methods
Communications and Knowledge
EPAN, DG Troika secretariat,
Innovative Public Services Group

5. Meeting I 17-18.02.2005 Luxembourg - Kirchberg Centre de Conférences
EPAN, DG Troika secretariat,
Innovative Public Services Group

6. Meeting II 28-29.04.2005 Luxembourg - Grund
Centre Culturel de Rencontre Abbaye de Neumünster
EPAN, DG Troika secretariat,
Innovative Public Services Group

7. Topics of interest CAF Quality Conferences Benchmarking activities
Communications and Knowledge
MTP
Work programme
EPAN, DG Troika secretariat,
Innovative Public Services Group

8. CAF CAF Action plan 2005 CAF Survey CAF Network meeting
Finalised by the CAF Network meeting
Based on the results of the review of the EIPA Resource Centre
CAF Survey
CAF Network meeting
Speyer,
2nd European CAF Event
EPAN, DG Troika secretariat,
Innovative Public Services Group

9. European CAF Event 2nd European CAF Event Preparation:
Luxembourg - Kirchberg
Preparation:
CAF Network
EIPA Resource Center
Presentation of the results of the CAF Survey
EPAN, DG Troika secretariat,
Innovative Public Services Group

10. Quality Conferences Further dissemination of 3QC results
Preparation of the 4th Quality Conference
                                                                    
EPAN, DG Troika secretariat,
Innovative Public Services Group

11. Quality Conferences Further dissemination of 3QC results
Inclusion of 3QC presentations in national quality improvement activities
Exploration of the feasibility of a pilot for a roadshow
IPSG Troika and interested members
Inventory of existing exchange programmes to facilitate sharing and exchanging experiences
Support of the preparation of 4QC
EPAN, DG Troika secretariat,
Innovative Public Services Group

12. Benchmarking activities
SCP Survey “Public Sector Performance”
Investigation of the possibilities for a more in-depth follow-up study starting with Public Administration sector
IPSG, Netherlands
Investigation on the possibilities for a periodic update of the survey
EPAN, DG Troika secretariat,
Innovative Public Services Group

13. Benchmarking activities
Annual Programme of work
Learning labs: new method for initiating learning labs
Good practice framework & repository for IPSG & eGovernment WG
Expert meeting
Process based management in the public sector Stockholm, , Sweden
IPSG work group for benchmarking and best practices under the leadership of Slovenia
EPAN, DG Troika secretariat,
Innovative Public Services Group

14. Communications and Knowledge
Effective communication practices for the management and coordination of EPAN working groups
Protocol for both the EUPAN website and the CIRCA website
Ireland, Netherlands, Luxembourg
Elaboration of a broad communication plan
Continuation of improving working methods and identification of ways of better linking with other working groups
EPAN, DG Troika secretariat,
Innovative Public Services Group

15. MTP
Mid Term Program
Beginning of November 2004 : Letter to the European Ministers responsible for Public Administration (response time : 2 months)
End of January 2005 : First draft
Mid-February 2005 : First discussion
End of April 2005 : Second discussion
8th June 2005 : Resolution of the European Ministers responsible for Public Administration
EPAN, DG Troika secretariat,
Innovative Public Services Group

16. IPSG work programme
Next IPSG work programme to be drafted in the framework of the next MTP
Preparation of a questionnaire for the IPSG troika
Discussion of the questionnaire during the first IPSG meeting
Presentation of the collected answers and progress report during the second IPSG meeting
EPAN, DG Troika secretariat,
Innovative Public Services Group

17. Studies
CAF Survey
EIPA Resource Center, CAF Network
Communication Plan, Eupan website protocol, CIRCA protocol, working methods
C.R.P. – Henri Tudor, troika, WM group
Good practice frameweork & repository for IPSG and eGovernment WG
Consultant, IPSG, eGov
EPAN, DG Troika secretariat,
Innovative Public Services Group

18. IPSG Troika 18.01.2005 Topics on the agenda
Lisbon strategy, new Mid-Term-Programme, new IPSG work programme
Caf Action Plan
Feasibility of sharing best practices and of exchanging experiences
Benchmarking activities
EUPAN website,CIRCA, Communication Plan
Work programme for the first half of the year 2005
EPAN, DG Troika secretariat,
Innovative Public Services Group