1. Basic Communication Skills
Module

2. Upon completion of this module, you will be able to:
Objectives
Upon completion of this module, you will be able to:
1. Interpret information and instructions presented in both verbal and written form.
2. Communicate effectively in on-the-job situations using verbal and written skills.
3. Communicate effectively on the job using electronic communication devices.

3. 1. Fill out a work-related form supplied by your instructor.
Performance Tasks
1. Fill out a work-related form supplied by your instructor.
2. Read instructions for how to properly don a safety harness, and orally instruct another person to don the apparatus.
3. Perform a given task after listening to oral instructions.

4. Figure 1 The communication process.

5. Figure 3 Listening skills self-assessment.4

6. Figure 4 Speaking skills self-assessment.5

7. Figure 14 A hot work permit is a typical written product in a construction project. (1 of 2)6

8. Figure 14 A hot work permit is a typical written product in a construction project. (2 of 2)7

9. Sample Form 1 8

10. Sample Form 2 9

11. Supplemental Art 10

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