1. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 0 Basic Communication Skills Module 00107-09

2. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 1Objectives Upon completion of this module, you will be able to: 1. Interpret information and instructions presented in both verbal and written form. 2. Communicate effectively in on-the-job situations using verbal and written skills. 3. Communicate effectively on the job using electronic communication devices.

3. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 2Performance Tasks 1. Fill out a work-related form supplied by your instructor. 2. Read instructions for how to properly don a safety harness, and orally instruct another person to don the apparatus. 3. Perform a given task after listening to oral instructions.

4. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 3 Figure 1 The communication process.

5. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 4 Figure 3 Listening skills self-assessment.

6. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 5 Figure 4 Speaking skills self-assessment.

7. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 6 Figure 14 A hot work permit is a typical written product in a construction project. (1 of 2)

8. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 7 Figure 14 A hot work permit is a typical written product in a construction project. (2 of 2)

9. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 8 Sample Form 1

10. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 9 Sample Form 2

11. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 10 Supplemental Art

12. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 11 Supplemental Art

13. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 12 Supplemental Art

14. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 13 Supplemental Art

15. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 14 Supplemental Art

16. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 15 Supplemental Art

17. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 16 Supplemental Art

18. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 17 Supplemental Art

19. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 18 Supplemental Art

20. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 19 Supplemental Art

21. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 20 Supplemental Art

22. Copyright © by NCCER, Published by Pearson Education, Inc. Core Curriculum Module 00107-09 National Center for Construction Education and Research Slide 21 Supplemental Art