1. Welcome to WebEx
We would like to thank the NHS Institute for Innovation & Improvement for their contribution to this document

2. What is WebEx?
WebEx is an online tool to meet virtually with colleagues to:
Deliver interactive presentations
Host teleconferences
Share, annotate and change documents online
You will need:
A computer with an internet connection
A telephone (with speakerphone if multiple people are listening)
The following pages will lead you through how to log onto a session and some handy tips on how to use the WebEx functions during the session

3. How to join a session You will be invited to participate in a session
You will receive this link to the WebEx website and also a password for the session
Please make a note of these details as you will need them to join the session on the day
If you are joining a session for the first time we recommend you start the process at least 20 minutes before the session start time
Please note: you may be asked to pre-register to join some sessions. You may receive a different link for these sessions

4. How to test your IT is compatible with WebEx
If you wish, you can access a test WebEx session to ensure your IT is compatible
To test your IT please go to

5. WebEx Website
On the day of the session click on the link for WebEx. You will be directed to a screen similar to this
Please click on the title of the session you wish to join

6. Once you have clicked on the session title you will then need to register your details to join the session
Enter your name, address and session password

7. The next screen will prompt you to download ActiveX
The next screen will prompt you to download ActiveX. This is a programme that supports WebEx

8. At this stage you may be asked to allow this programme to run
At this stage you may be asked to allow this programme to run. Please select Run
Please note this stage could take some time if you have never used WebEx before.
We would suggest attendees start this process around minutes before the start time of the session
You will still be able to use your PC while the software is downloading

9. Once the programme has been installed successfully the following screen will appear (this is an example only)
Dial in details are also on the ‘Session Info’ tab
(2) You will be asked to dial in your access code.
(1) When prompted select ‘I will dial in’ and replace ‘+44 20’ with ‘020’.
(3)Then enter your Attendee ID.

10. If you have dialled in correctly, your name will appear here with a telephone symbol against it.
If you did not enter the user ID number you will show up as ‘Call In User #’ – you can hang up and redial if you wish.

11. During the session we encourage you to use some of the WebEx tools to interact with the session
You maybe on mute when you join the session. You can mute yourself and un-
mute yourself by clicking on the mic symbol, when on mute a red mic will appear next to your name.
You can ask a question during the session by “raising your hand” simply by clicking on the hand symbol. When you have finished asking your question click on the same symbol to clear.
If you disagree with the presenter you can click this icon. Please remember to remove the icon by clicking on the symbol.
If you agree with the presenter you can click on this icon. Once you have agreed please remember to remove the icon by clicking on the symbol.

12. Your message will appear here
You can also interact with the session using the Chat function To use Chat please follow these steps:
(1) Select the recipient you would like to send a message to.
Your message will appear here
(2) Type your message in the text box
(3) Click send

13. When it’s time to leave the session, hang up your phone, Click X at the top of the screen and answer YES to the pop-up box.

14. When you have
left the session
this pop-box will
appear.
Please
complete the
small
questionnaire
and click submit.

15. Please contact Kelly.King@wales.nhs.uk 01443 233327
Further Queries
Please contact