1. Your ServiceNow Story
EXAMPLE ON THE NEXT PAGE. MODIFY TO MAKE YOU STORY
Instructions for use:
Look in the notes section for each page for additional instructions
Remember that this is your story
All content can be modified and should be to match your story
Use actual numbers or projected value to the business when representing a service or application
Additional examples of what to place in the boxes are on page 3
Additional icons are available on page 4
Represent services or applications that are already live by coloring the “windows” aligned with those services or applications a yellow color
Represent those services or applications that are on the roadmap towards the top of the building and keep the “windows” gray or turn them to black that are aligned to those services or applications .

2. Running a Service-Oriented Enterprise on ServiceNow.
See How Departments Across “ABC Company” Use the ServiceNow. Platform and Applications for Enterprise Service Management
Your
Logo
Here
HR SERVICES
Self-service, case submission , and request coming Q1 2020!
FINANCE SERVICES
Completed 2,000 POs within first three months of go-live
IT SERVICES
Incidents logged: 250
Requests completed: 2,500
Automated approvals: 1,500
SLA’s achieved: 98%
FACILITIES SERVICES
Response times dropped from average 2 hours to 15 minutes per request.
Contact the ServiceNow team to start capturing, measuring and automating how your service fulfills the needs of “ABC Company!”
CONTACT INFORMATION
© 2015 ServiceNow, Inc. All rights reserved. ServiceNow and the ServiceNow logo are trademarks of ServiceNow, Inc.

3. Use the boxes below to tell your story. Below are examples
Use the boxes below to tell your story. Below are examples. When copying or moving the boxes hold down the shift key and select both the box and icon to move together
PROJECT OFFICE
Delivered 2, projects, completed 10,000+ tasks
FINANCE
Reduced time to create a standard PO by 60%
FACILITIES
Completed 800+ requests within six months after go-live
IT SERVICES
6,500 IT assets, $19M+ value, offices
MARKETING
Managed requests and cases related to field events
SERVICE MAPPING
Nine critical services mapped resulting in decreased time to resolution of P1’s by 50%
Lights on color for the windows – services or applications already live
Lights off color for the windows – services or applications that are on the roadmap

4. ICONS Connect with sales Try a demo Start discussion
Investor Relations
See locations
Reduce redundancy
Chart down with arrow
Improve IT costs
Elevate
Strategic
Customize
Problem/ Benefit
Security
Unlock
Manage
Business management
Shop
Extend visibility
Phone
Location
Balance/ Value
Project
Service map
SLA
SDLC
Incident
Password reset
Discover
Release
Demand management
Asset
Optimize/ Manage
Chat
Profile
Events
Server
Switch
Router
Database
Home
Monitor
Laptop
Learn
Application logic
Application development
Service catalog
Service portfolio
News
Handshake
Customer service
Case study
Datasheet
Ebook
Whitepaper
Documentation
Infographic
Webinar
Award
Compliance
App creator
Featured
Explore
Global
Two (2) buildings
Three (3) buildings
Building chimney
Healthcare
Government
Education
Life sciences
Financial services
Person
Two (2) persons
Three (3) persons
Cloud
Cloud upload
Cloud download
Upload
Download
Headset
Headphone
Microphone
Wi-Fi
Speaker
Skull
Malware
Caret
Checkmark
Checkmark circle
Print
Share
Close
Find an app
Get certified
Start developing
Explore careers
Investor Relations
Why ServiceNow
Trust in us
Video play
Video pause
Forward
Back
Fast forward
Rewind
Filter
Rocketship
Application developer
C-Suite leader

5. Supervised machine learning
IT leader
Facilities manager
Field service manager
Project manager
Service portal
Agent Workspace
Mobile native
Visual Task Boards
Community
Supervised machine learning
Anomaly detection
Peer benchmarks
Actionable analytics
Virtual Agent
Workflow
Integration and APIs
Automated Testing Framework
Low code dev tools
Service-aware CMDB
SIEM
Vulnerability management systems
Firewall
Proxy
gateway
server
Endpoint
Management console
Threat intelligence source
Log store
Flame
Observable
Isolate
Block
Scan
Sandbox
Light bulb
Balance scale