1. Why Develop The Business?
Judi Haigh

2. Why?

3. To improve and maintain the quality of service
To ensure business is competitive in a challenging market
To maintain sustainability of business
To remain commercially viable and profitable

4. How?

5. Improve Quality of Provision - how?
through training and qualifications received by the workforce which ultimately has an impact on the overall quality of service provided.
Which can have …

6. positive impact on customers and their experiences.
positive impact on business by building a good reputation.

7. Ensure business is competitive – how?
By creating a highly skilled workforce, through continuous professional development, the business can generate satisfied customers and become competitive in a challenging market.
Which can lead to ..

8. Established links with other service providers
Repeat business
Referrals and recommendations from satisfied customers

9. Sustainability – how?
By balancing the needs of the business and focusing on stakeholder interests.
By improving knowledge and skills for the workforce, to ensure they are kept up to date with trends, legislation and industry developments.

10. Commercial/Profit – how?
By being commercial in approach and business focused through a clear business plan.
Through continuous professional development to ensure the workforce are motivated, productive, loyal and happy. This in turn can reduce costs for staff turnover, absenteeism and recruitment.

11. Communication is also important when developing the business
Effective communication can create a positive team working environment.
Strong management structures and clear lines of reporting can create focus in the team.
Regular feedback to all staff on results and performance can ensure the team will gain ownership of achievements/targets.

12. Workforce are key to the development of your business
Investing in the workforce through appropriate training and qualifications can ensure a high quality service is given and that business is competitive and successful for many years to come.

13. CMS Vocational Training can help you with this
Through funding and support we can help you to develop your business and achieve your targets.
Through face to face meetings and skills analysis we can help you to build your business in order to achieve goals.

14. What are the benefits of developing business? For the Employer
Increased value
Generate more investment
Stakeholders happy
Increase/develop reputation

15. What are the benefits of developing the business? Employee
Stay in full and continuous employment
Receive investment through training and development
Job Satisfaction
Quality of life

16. What are the benefits of developing business? Economy/General
Contribute to lower unemployment
Add to economy through employee tax and NI contributions
Help to build consumer confidence

17. These are just a few reasons why we should develop the business
Thank you for your attention during my presentation
Any Questions?