1. GRI Sustainability Reporting
Just basic info on sust report writing and GRI
October 4, 2015

2. Agenda Introduction to Sustainability and CSR GRI Reporting
Can delete this slide
Breif about sustainability and GRI reporting which how to measure sustainability

3. Sustainability context
What is happening in the world?
How does society react to face these problems?

4. Our world is … … out of balance Sustainability context
World is out of balance. Rich versus poor people.
Importance for continiouty . Businesses cannot continue to survive without being involved.
… out of balance

5. How many people in the developing world do not have access to electricity?

6. New Pressures to New Paradigms
Pressure on business to engage in broader sustainability issues.
Increasing difficulty of tackling certain global problems unilaterally.
Necessity of bringing in the comparative advantages of all stakeholders.
Competitive benefits for the private sector to play a more proactive and collaborative role in development.
The pressure on business to become engaged in broader sustainability issues continues to grow due to the expanding global wealth and influence of the private sector.
Many of the traditional development actors in the public and civil society sectors are recognizing the increasing difficulty of tackling certain global problems in a unilateral manner.
There are occasions when the private sector, often in partnership with government, civil society or both, can be better positioned to provide solutions because of its resources (financial and in-kind) and management skills.
At the same time, the private sector is increasingly finding competitive benefits in embracing a more proactive and collaborative role in development. These benefits include risk mitigation, new market opportunities and increased value-added.

7. They have to be part of the solution!
Role of Organizations
Organizations concentration a large amount of financial, technical (research & technology), natural & human resources (experts). They also influence political decisions.
They have to be part of the solution!
Organization used to be just to make profit.
This is no longer an option. Companies need to part of the solution than the problem.
How can they be? By being more sustainable and responsible.

8. Reference: A Cone/Echo Global CR Study and Schema CR in Jordan
Consumers’ Expectations of the Role of Business in Society
Reference: A Cone/Echo Global CR Study and Schema CR in Jordan
Important slide
Survey held in jordan.
We did this survey about what the consumers think the role of business in society.
As you can see, there are three circles.
The majority of onsumers worldwide including jordan consumers believe businesses should become more responsible. Not just charity, it should be in the way they functiuon and operate their business. Needs to be incorporated in their daily activities.
Not to say that businesses need not to make money, only 4 percent think that businesses need to just make money.
Slide here to show that businesses have a much more important role to play than just operating business.

9. Role of Organizations Different ways to respond:
Both important, but different and lead to different results.
Philanthropy
Responsible Management
Gives support where not available from the government or local communities
Not related to “day to day” operations
Uses “day to day” management decisions to address social, economic and environmental issues resulting from the organization’s operations, e.g. design of products/services, supplier selection etc. . .
There are diffirent ways a company can function:
Philanthropy: not part of their business. Just giving money as chgarity and such
Or they can be responsible (ma nwaze3 masari 3al fadi) and the way they make business to be more responsible
NOTE: Up to this point just showing sustainability and responsible management is not about giving money left right and center but rather doing business more responsibly on a daily basis.
CSR, CR, Sustainability

10. How do you know if you are doing good?
Amount of money you spent?
Number of people you have supported/beneficiaries
Actually there is so much more to measure to assess success. .
So now that we have established im[portance of sustainability, how do we know if we r doing good? What sort of metric
Its not about amount of money spent. Or number of beneficiaries

11. How to report? Organizations need to:
Measure and manage its impacts
Organizations need to:
Understand the link between its activities and world around it
Sustainability Context
Communicate what it has done about its impacts
Measurement
Reporting
What you cannot measure, you cannot manage
What you cannot manage, you cannot change!
Uderdtad as a business the link between of what you do and the world around you. Example if you are an industrial company you need to focus on environment, if consultancy then focus on social etc
Then measure you im[pacts. For example if I have 5 employees, I need to understand what is my impact of firing these five employees etc.
Now that you have identified you impact and (point 1), ow I need to know what have I done to maximize the positives and minimize the negatives.

12. How Do You Put That Together?
A Sustainability Report
A sustainability report is about the economic, environmental and social impacts caused and managed by an organization through its everyday activities
We talked about the sustainability contect, measuremenet.
Now put it all in a report
The 3 impacts a business has a nd how it manages these impacts.

13. Sustainability Report
So now we will zoom in into how to measure something not very tangible which is being more sustainable”
What metrics do we use
What indications, standards?
How do you measure sustainability impacts?
Who defines the metrics to measure them?

14. Different metrics exist. .
There are diffirent metrics
What I think is important you might not think its important
So this is the same in sustainability as I any other thing in life

15. Some standards. . Global Reporting Initiative SA 8000 ISO 26000
Carbon Disclosure Project
Global Compact
SQNet10
These are some stadards out there that help companies measure sustainability
NOTE: don’t go in details.
Some focus on environment such as the carbon disclosure project, some on systems such as ISO.
The most comprehensive of all is the global initiative the GRI

16. Popularity
Bloomberg projects that over 4500 reports are based on GRI Guidelines (2010)
KPMG International Survey on Corporate Sustainability Reporting (2011)
95% of Global 250 report and 80% use GRI Guidelines
64% of National 100 report and 69% use GRI Guidelines
Just two facts:
Majority of reports are based on GRI guidelines.

17. GRI GRI is a non profit organization based in Amsterdam
It is a multi stakeholder network of thousand based globally
They use and contribute to developing the Reporting Framework
The GRI Reporting Framework is one of the few globally recognized sustainability reporting the framework
Explain the GRI a little bit more here.
GRI it’s a nnon profit.
Funcitons on stakeholders like people like me and you other companies.
They have a core team is their head office. But a lot of work done through stakeholders like you and me. People like us.
to give you an example. Lets go to the next slide

18. GRI Reporting This shows they have evolving guidelines.
Their first guideline they were very basic. They received a lot of input from practitioners like us. And continued to improve it
The last guideline the G4 guidelines . Around 600 0r 700 people were involved in that process. Every time they wanted to change an indicator or chapter or section, they engage people to provide their input to make sure the majority of people agree with.
So they are not an organizations that forces what they think is right. It is a process that engages a lot of people.

19. Reporting or the Process of Reporting
To people report for the sake of reporting? Or for an added value? Which came first
Which is more valuable
Sometimes you benefit in terms of the discoveries and what you can identify form the process (you are seeing weakenesses) rather than the final result.
A report is just a piece of paper
At the end the process itself is more valuable

20. Reporting or the Process of Reporting
What is the end objective?
What is the purpose of the report?
Is the outcome sustainability?
Assess, measure, monitor or simply report?
Is the value in the report itself or measurement?
A lot of people want a report, but they do ot know it’s a process. And each process has an pbjective.
So each company must have an objective behind their report. Is it for marketing purposes? Is to be truly sustaina bke?
This takes us back to how we started this. Are you reporting to become more responsible?
A lot of people want to report about the good things. But just like you strengths. You need to report on weaknesses. To be more transparent. To shar einformation with stakeholder? Or just to look pretty?

21. Challenges for the Organization
Ensuring commitment from staff at all levels
Preparing appropriate systems and procedures
Collecting and organizing necessary information
Choosing and engaging with key stakeholders
Deciding on what are most important issues to include
Dealing with topics that are not covered by local regulations
Setting practical and achievable goals for the reporting period
Communicating negative results or issues
Making it more than just a “marketing tool”
Defining the report’s audience
Producing clear document that meets readers’ needs
Managing expectations around the final report
Do you have the right commitment? Do you the Necessary information? Whats important to talk about what not
How do u communicate negative results

22. Benefits for the Organization
Identify strengths and weaknesses of business and management
Identify risks and opportunities
Improve management systems and goal setting
This is a repitiotn of what we’ve said earlier. NOTE::Either keep this and remove form intro or remove here and keep in intro.

23. As a Management System
Explanation on the third point of previous slide

24. Benefits for the Organization contd.
Helps make an organization an attractive employer
Connect departments and promote innovation
Source of competitive advantage and become market leader

25. What does a GRI report mean?
So now you understand the process and value of reporting.
Now you want to use a regocnized metric
Why? To benchmaark your report globally.

27. A GRI rpeort focuses on :
The idea is not to report on everything but on key issues. And it helps you identify these key issues

28. Basically when they launched in 2013 their updated guideline.
They really wanted companies to reoprt on whats important ot just in genral
And aslo where it matters
Meaning when nike came out and said we are sustainability conscious and talk about their office sin london, they forgot to mention about child labor in developing companies.

30. The G4 guideline ar ebased on two books.
Disclosure are what you should diclose and the principle are the .
The principle are mentioned next slide

31. Material: important issues
Completeness: don’t say half the truth
Inclusiveness: taking opinion of all stakeholders. Not just a one sided report
Sust context: if you take pharmacuitical ocmpanies, they would report they would use a 100 tonnes a day. That’s an accurate piece of info. If you are in a water rich country. If you are in water dry country, that is a very piece of information . So diclosing info out of context is ot supported by GRI
Quality…
Balance: both sides of story not just one

32. G$ when is came out we want to align all international priniples available world wide.

33. This is how the GRI recommends you go through the reporting process
This is how the GRI recommends you go through the reporting process. It’s a five step process.
Prepare….. report

34. G$ emphasises a lot and therefore we emphasise a lot on rpeorting where and what matters.

35. Corporate Responsibility In Banks is Two Fold1 2
As a Responsible and Sustainable Bank
As a Promoter of Corporate Responsibility
A bank can be responsible and sustainable through its operations such as:
• Sustaining regular operations
• Responsible sponsorship
• Relationship with stakeholders
• Engaging employees
Developing new products and services that encourage clients to contribute to Corporate Responsibility behavior.
Partnering in covenants, alliances, partnerships etc. to achieve Corporate Responsibility goals.
Developing credit policies that incentivize environmental and social responsibility practices.
Primarily as banks, they two repsonsibilites.
As a company themselves they need to be reposnible. Internally: their systems operation employees etc. but unlie other businesses they also have a reponsiblity to promote and leverage their power to advance sustainability
Think about it for a moment. A lot of people need banks, for facilities loans etc. so as an indicvidual I need the bank. As a compnay I need the bank. And as a bank you can guide or require me to be more responsible.

36. CR Trends in the Financial Sector
This is a publication w eissues specficially for the banking sector. They are available online for more information.

37. Why these Guidelines?
There is a growing need to provide guidance on CSR, its implementation, monitoring and evaluation for the MENA region and for financial institutions.
There is great strength and added value in ensuring the financial sector invests appropriately in CSR.
The financial sector is considered to be an indispensable part of our world – especially in developing countries; financial institutions act as a medium for the transfer of resources from net savers to net borrowers and are a major source of long- term funds of the economy.
Why did we go out and write this guideline. This sectore is very important to create and inforce certain

38. How to use the CSR Guidelines
Independent chapters covering series of practices. These practices are:
Commitment to CSR
Stakeholders Engagement
Strategy
Implementation
Reporting
Auditing CSR and Social Return on Investment
Each practice is defined by level of maturity from reactive to proactive as follows:
Compliance
Lip service
Vision
Management System / Profit Centre
Full Integration / Growth Engine
The intention here, they are indipendent chapters. There is a chaoter on reporting. How companies ca use these practices.

39. Maturity Levels
Value
Maturity

40. Any questions?
1: most people to ask questions about the reporting process. So focus on strengths, give examples . We meet people. Some don’t understand why we are reporting.
How much time does it take: ormally it should take all year round. It’s a process. But actual writing of report take about 2 months. Some time it takes less or more. Depends on availability of data and their understanding of what we are doing.
How diffcukt is it: yes, gathering data and pricessing is. But the rocess of it can bring a lot of benefits if done properly.
Is it worth it: yes wirth but depends on what you do with it. Don’t put it on the shelf
Is it ever too early: no such thing. You can start anytime
- Can oyu please send me an or give me your business card and we can contact you privatly. Don’t want take much time and can have a discussion privately if you like.

41. For more information please contact:
Thank you. .
For more information please contact:
Maali Qasem Khader