1. MiCMRC COMPLEX CARE MANAGEMENT COURSE
Introduction to CCM Course

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Objectives
Describe the requirements for completion of the MiCMRC CCM course
Navigate the Michigan Care Management Resource Center website and locate materials for self- study
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MiCMRC CCM Course
The MiCMRC Complex Care Management Course is a blended learning activity
Attendees may include care managers from the following programs:
SIM – PCMH Initiative
HICM – High Intensity Care Model
BCBSM Provider Delivered Care Management
PDCM Specialists
CPC+ - Comprehensive Primary Care Plus
Priority Health
Others
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Day 1 and Day 2
After the Introductory Webinar listen to the self-study modules
You will access the modules on the Michigan Care Management Resource Center website using the web link below (this web link was ed to you):
If you have need assistance with accessing the self study modules, please send an to:
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5. Titles of the Self Study Modules
Care Management in the Patient Centered Medical Home
The Chronic Care Model, PCMH, and ACOs
Transition of Care
Medication Reconciliation
Medical Neighborhood
Introduction to Social Determinants of Health
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6. SIM PCMH Initiative All SIM PCMH care managers:
Required to take the SIM PCMH Initiative self-study module, in addition to the CCM course self-study modules.
SIM PCMH Initiative Self-study module should be completed prior to the CCM in-person training.

7. High Intensity Care Model Specific Requirements
HICM care managers:
Required to take the HICM self-study modules in addition to the CCM course self-study modules
Introduction to the High Intensity Care Model
HICM case study
Self-study module and case study will be completed after attending the CCM course.
Program overview
In-home assessment
Use of geriatric syndromes
Care plan development
Interdisciplinary team

8. MiCMRC.org

9. Scroll down to Section C

10. Self-study Module Play-back
Video will open in a new window
Hover your mouse over the screen to view the play button.

11. What to do with Self Study Modules
Listen to all self-study modules prior to coming to the in person class on day 3 of the training*
Allow about a half an hour to listen to each module
After listening to the recorded webinar complete the post test for each module
Bring the completed post tests to the in
person class on Day 3
*HICM self-study modules will be completed after attending the CCM in-person training

12. In Person Training Day 3 and 4
Time:
8:30 am – Training begins with introductions
4:00 pm – Training ends
*Lunch will be provided
*Please remember to bring your completed post-tests

13. Conclusion Successful completion of the MiCMRC CCM course includes:
Attendance in the introductory webinar
Completion of the self study modules *(including additional program specific self-study modules)
Completion of the post tests
Attendance at the 2 day in person training days

14. Nursing CE Credits
This continuing nursing education activity was approved by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. (OBN ) This activity will provide 13 Nursing contact hours.

15. Social Work CE Credits
“Michigan Care Management Resource Center is an approved provider with the Michigan Social Work Continuing Education Collaborative”. Approved Provider Number: MICEC
Number of Social Work CE Contact Hours approved: 13

16. Self Management Training Requirements
Additionally, Care Managers may be required to complete a Self Management training program approved by the Michigan Care Management Resource Center
To access a list of approved training programs visit our home page at micmrc.org

17. Questions?
You may also submit any questions through our in-box at
Complex Care Management Course Reference Guide