1. NCW HERC EMResource (WITRAC) QI Project and Drills
Developed by NCW HERC
Presented by Robbie Deede, RN BSN

2. TROPHIES ARE WON IN PRACTICE. YOU PICK THEM UP ON RACE DAY!
Opening Thought
TROPHIES ARE WON IN PRACTICE.
YOU PICK THEM UP ON RACE DAY!

3. Objectives Types of notifications of the EMResource system
How the WISCOM and EMResource WITRAC System synergize
Oct NCW HERC Regional Data review
Highlight common issues
Outline Best Practices identified by NCW HERC
Lab: Conduct three drills meeting 85% PM

4. Housekeeping
Attendance (In-person & Virtually)
Roll Call
Mute Microphones or Phones
Volunteer
Play

5. EMResource (WITRAC) Uses & Notifications
What is it?
How does it work?
What notifications
Bed Count
MCI
Resource Request

6. Promote Synergy!
The WISCOM and EMResource/WITRAC Marriage

7. NCW HERC Regional Data Review
October 2017 In-service
Performance Measure of 85% (13)mutually determined
October
Drill Bed Counts (22 drills) (4 hours):
~72% (5th best Response Rate)
7 drill where >13 Responses
3/2/18 14/15 Respond in <1 hour
Drill MCI Counts (30 minutes): 
~57%
1 Drill >13 Responses (2 with 12)
Drill Resource Requests (4 hours?): NO DATA/ NOT EXERCISED

8. Common Issues and Errors Identified
One person assigned to respond
Missed or message pop-up on screen
Not clarifying the facility
Essential information not shared
Not responding & forgetting to SAVE!

9. Best Practices Establish a Depth Chart of three or 24/7 position
Link account to text notifications
Identify facility in the title
Establish common operating picture for the following
MCI
Bed Counts
Regional Notifications

10. Pause for Questions

11. Drill #1: Bed Count (#'s needed)
What is working Well?
What needs to be improved?
Who is assigned to respond?
Does my facility have enough depth?
Did you get a text?
Are they entering the data appropriate?
What do I need from NCW HERC to help my organization improve?

12. Drill #2: MCI (Red, Yellow, Green)
What is working Well?
What needs to be improved?
Who is assigned to respond?
Does my facility have enough depth?
Did you get a text?
Are they entering the data appropriate?
What do I need from NCW HERC to help my organization improve?

13. Drill #3:Notification (Resource Request)
What is working Well?
What needs to be improved?
Who is assigned to respond?
Does my facility have enough depth?
Did you get a text?
Are they entering the data appropriate?
What do I need from NCW HERC to help my organization improve?

14. The Future of Drilling Region MCI & Resource Needs State
Bed Counts & MCI
85% Performance Measure?
Aspirus Stevens Point accounted for in MCI Drills

15. What Can NCW HERC Do For Your Agency?
Assist in notification system set up
Identify depth chart
Offer individual In-services
Assist in troubleshooting before and during incident

16. QUESTIONS?