1. Dignity in Care Charter In Pursuit of Excellence
Promote autonomy, personal identity & empowerment
Understanding individual preferences, giving choice and agreeing appropriate support
Engender Respect
Polite and discrete approach, appropriate to your beliefs, views and needs
Communicate Effectively
Using language of choice were possible and be clear, open and sensitive
Ensure Privacy
Respecting personal space and protect privacy
One of the pieces of stimulus
IDEA – Ask if they agree with and how well 1-10 think organisation doing currently

2. The Social Care Institute for Excellence
And something about belonging?
SCiE defines dignity as:
Respect
Privacy
Self-Esteem
Autonomy
from G.S.C.C Research
We have added ‘belonging’ because you have told us that having a ‘role or place’ or being a part of a group or organisation is important. We will have different networks or groups around us – family, friends, work the wider community. Maintaining and extending these groups is really important for self-esteem and self-identity.

3. The SCIE Dignity Challenge
Have a zero tolerance of all forms of abuse
Support people with the same respect you would want for yourself or a member of your family
Treat each person as an individual by offering a personalised service
Enable people to maintain the maximum possible level of independence choice and control
Listen and support people to express their needs and wants
Respect people’s right to privacy
Ensure people feel able to complain without fear of retribution
Engage with family members and carers as care partners
Assist people to maintain confidence and positive self–esteem.
Act to alleviate people’s loneliness and isolation.
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