1. Welcome to Twiddla 101 Tutorial Jose Escobedo
Pre-Instructional Activity
Time: 5 mins.
Welcome to Twiddla 101 Tutorial. I’m your primary instructor and for the next 90 minutes I will be lecturing on a new software that will improve the reporting process between the units and the LNO’s during a training exercise or real world incident.
These are the objectives:
Given a 5 minute lecture (CN),  the LNO’s will demonstrate an understanding of the software (B) with 100% accuracy (CR).
Given a scenario of a collapsed building (CN), LNO’s will create and submit (B) reports with 100% accuracy (CR).
Given a scenario of an incident site (CN), LNO’s will draw or upload (B) a map with quadrants and control hazards with 100% accuracy (CR).
This course will be delivered in a lecture format through PowerPoint, using the conference room smartboard and your workstation laptop. Internet capabilities will be possible through the use of a wireless internet device MEB-WIFI-06. Password is on the board.
The Incident Command System was developed in response to the wildland fires in California during the 1970’s when it was determined an improved multiagency incident management system was needed.

2. Do not get ahead of the instructor Pay attention to the modules
Helpful Hints
Do not get ahead of the instructor
Pay attention to the modules
Collaborate in class
Complete the activities
Before we get started, I want to cover a few items to ensure you are successful in this class.
1. Do not get ahead of the instructor
2. Pay attention to the modules
3. Collaborate in class
4. Complete the activities

3. Training Schedule
Roll Call EO 1.3
Module 1 PO Module 2
EO Module 3
EO 1.2
Break
Here is the Training Schedule for today.

4. Explain your reporting process for the Operations Center.
Discussion
Explain your reporting process for the Operations Center.
Give one disadvantage of the current format.
Content Presentation
Activity Time: 10 mins.
During the Special Focus Exercise at College Station, there were a few flaws with the reporting process and the lack of experience by the LNO’s was one factor but poor reporting caused a delay in the information flow from the units to the tactical operations center.
At this time, I would like for each one to briefly explain how your units send information from the incident site to you and give one disadvantage.

5. After reviewing this tutorial, you will be able to: Understand Twiddla
Getting Started
After reviewing this tutorial, you will be able to:
Understand Twiddla
Create and submit reports
Create and upload maps of the incident site
At the completion of this tutorial, you will be able to:
1. Understand Twiddla
2. Create and submit reports
3. Create and upload maps of the incident site

6. Free web based website for meetings Easy to use navigate
What is Twiddla?
Free web based website for meetings
Easy to use navigate
No need for a secured network
I came across Twiddla during my graduate studies and found it to be easy to use and free of charge. It requires no use of a secured network allow you to use your workstation laptop or any other digital device without the need of using a CAC reader.
The advantage of using Twiddla compared to our current method will allow information to arrive at the TOC with minimal disruptions as experienced through the use of the handheld Motorola 5200.

7. Why Twiddla? Hot Zone UNIT LNO CERFP LNO Commander Decisive Point
During our recent Special Focus Exercise, the Tactical Operations Center (TOC) was having a difficult time receiving information from the units. In order to improve the reporting process, the intent is to use Twiddla in order to keep both the CERFP and Incident Commanders abreast of the situation in the hot zone.
Twiddla will facilitate the decision making process and will allow the Incident Commander to determine results, reach conclusions or initiate actions.

8. www.twiddla.com Post-Instructional Activity Activity Time: 5 mins.
At this time go ahead and access Twiddla at and let me know once you are at the website. If you are having difficulty connecting to the MEB-WiFi-06, clear your cookies cache and restart your device.
In the center of the page, you will see two icons that indicate how you can create a new meeting. You can either choose to enter the sandbox which is identified by a red shovel or the green button with the word GO. Don’t proceed until you are told to do so.

9. Check on Learning
T/F Twiddla requires the use of a Reserve Component Automation Systems (RCAS) account.
False

10. Are you able to access Twiddla? Yes/No
Check on Learning
Are you able to access Twiddla? Yes/No
Based on learner’s connectivity.

11. a free web based website a Microsoft operating system
Check on Learning
Twiddla is
a free web based website
a Microsoft operating system
unorganized database
online library
a. a free web based website

12. Mudslide in Maierato, Calabria, Italy
Pre-Instructional Activity
Activity Time: 5 mins.
The CERFP has to be ready to deploy whenever a State of Texas Assistance Request (S.T.A.R.) is submitted through the Governor’s Office. View the following scenario and start thinking how you can use Twiddla to help send information to other units or entities. There is no right or wrong answer since we have not covered all the functions Twiddla offers.

13. Discussion
Using the mudslide scenario give two examples how Twiddla can be used during the incident.
Activity Time: 5 mins
Give two examples how you can use Twiddla based on the scenario presented to you. Remember, there are no right or wrong answers.

14. Post-Instructional Activity:
Activity Time: 2 mins.
Using other devices such as your i-Phone, Android, tablet or any other hand held digital device access Twiddla. Let me know once you have completed the task.

15. Click here Pre-Instructional Activity: Activity Time: 2 mins
Review Performance Objective 1: Given a 5 minute lecture (CN),  the LNO’s will demonstrate an understanding of the software (B) with 100% accuracy (CR).
Content Presentation:
Activity Time: 10 mins.
Everyone should be on the main page of Twiddla and should already know where the GO button is located. Go ahead and click on the GO button as seen on the screen. Let me know if you are having difficulty getting to the main page.

16. For empty canvas
The first option I will cover is the Whiteboard which serves as an empty canvas and users can use this to draw terrain, collapsed structures and interior of a building or write notes. This can be used to send quick messages to the TOC or draw a strip map of the hot zone or any structures. Keep in mind if you are sharing this canvas with other personnel everyone will see your drawing or notes.

17. Link to any website
The Web Page on Twiddla can be useful when looking for a map of an area or to search for information on a specific hazard. This is similar to sharing your desktop for everyone to see. You can use Browse button to access any of the links.
Go ahead take one minute and navigate through different websites through Twiddla.

18. Unlike the Whiteboard, this serves more like a notepad and easy to type versus creating a text box. This would be ideal when sending any information from one operations center to another without but any classified or personal identification information should displayed here. For sensitive information, continue to use the current communication process.

19. Only PDF files are supported
Both the Document and Image option gives you the opportunity to upload files. The files can be anything from the ICS forms to maps. Before you upload any file, ensure it is converted to PDF since it’s the only format Twiddla supports. If you purchase a plan, you can upload and save any files but a free account will only allow you to upload and not save the file.

20. Upload the following on your meeting: Blank ICS 213 A map
Activity
Upload the following on your meeting:
Blank ICS 213
A map
Access any website
Type on the EtherPad
Post-Instructional Activity
Activity Time: 5 mins.
For this activity, you will upload the ICS 213 General Message form, a map of your choice, access any website and type on the EtherPad. I will be ensuring you complete the task by letting you know to continue to the next task. Any questions at this time?

21. T/F You can start a new meeting without purchasing a plan.
Check on Learning
T/F You can start a new meeting without purchasing a plan.
True

22. T/F Twiddla requires a flash plug-in.
Check on Learning
T/F Twiddla requires a flash plug-in.
False

23. Which of the following is supported by Twiddla as documents or images.
Check on Learning
Which of the following is supported by Twiddla as documents or images.
PPT
PDF
JPEG
TIF
b. PDF

24. Send invites to personnel Pre-Instructional Activity
Activity Time: 2 min.
Before we move on to the next section of the module, is there anyone who is still having difficulty understanding how to access any of the options within Twiddla?
Content Presentation
Twiddla offers the opportunity to invite other people to your meeting either by sending an or by just typing the URL.

25. Content Presentation:
Activity Time: 3 mins.
This is just an example of how you can invite people to your meeting. Once you invite people to your meeting, everyone will have access to the page and you can start communicating with each other. You can password protect the meeting but it requires a paid subscription.

26. Activity
Create your own meeting in Twiddla and send invites to the group.
Post-Instructional Activity
Activity Time: 3 mins.
At this time, go ahead and send everyone from your group a meeting invite. You will complete the task once I am able to access your meeting.

27. Check on Learning
Participants can join a public meeting by which method.
audio
typing the URL
through
all of the above
d. all of the above

28. Check on Learning
T/F You can password protect the meeting through a paid subscription only.
True

29. Create/Upload Reports
Are there any questions regarding what we have covered at this point?
Our next module, we will cover the second performance objective:
Given a scenario of a collapsed building (CN), LNO’s will create and submit (B) reports with 100% accuracy (CR).
For the upcoming scenario, you can work in a group in order to identify tactics and analyze the Incident Commander’s objectives.

30. Scenario Pre-Instructional Activity Time: 5 mins
Listen to the scenario and start thinking what resources you will need and information you will need in order to submit them through Twiddla.
Scenario:
Occupancy is a three-story apartment complex with the first floor partially underground. The building is of ordinary construction, 60’ x 200’. The first-floor area is occupied as a locker storage area for tenants’ belongings. The second and third floors are occupied with six apartments. Each apartment has smoke detectors. The building is sprinkled and each apartment has three bedrooms. A total of 21 people occupy the apartment complex.
The Civil Support Team was deployed and determined there are no signs of hazardous materials.
Are there any questions regarding the scenario?

31. Only PDF files are supported
Content Presentation:
Activity Time: 8 mins.
Quick recap when uploading a file make sure it is in PDF format.

32. For this scenario, you will be using the ICS form 213 General message to send all your requests for information, resources needed, situation of the incident site and what areas have been cleared.
If you don’t have the 213, I have provided the link to download a blank form.

33. This is an example of what your 213 should look like with the provided information.

34. The safety plan is generally done by the CERFP staff but units can implement their own plan to ensure the safety of all personnel.

35. Upload the ICS 213 form and request resources based on the scenario.
Activity
Upload the ICS 213 form and request resources based on the scenario.
Submit a safety plan for your location.
Post-Instructional Activity
Time Activity: 9 mins.
Based on the scenario provide to you at the beginning of the module, you will upload a 213 and request any information or resources you think are required for the incident site.

36. How can Twiddla help your team/unit at the incident site?
Check on Learning
How can Twiddla help your team/unit at the incident site?
Answers will vary.

37. Check on Learning ICS form 213 is for____. equipment request
identify personnel
safety plan
financial report
a. equipment request

38. ICS form 213 can be used for the following:
Check on Learning
ICS form 213 can be used for the following:
request strike force of fire engines
additional shoring equipment
ice for personnel
building blueprints
all of the above
e. all of the above

39. Create/Upload Incident Site Map
Pre-Instructional Activity
Time: 5 mins.
When evaluating a complex incident, one must be able to apply the decision making process by following the following steps:
gather information
analyze the information
determine the problems
prioritize the solutions
select tactics
issue directives on the tactics

40. Content Presentation:
Activity Time: 6 mins.
Quick recap on how to upload a map. Keep in mind all maps must be in PDF format. If you don’t know how to convert a map from a JPEG or GIF format to PDF let me know.

41. Sample Incident Site Disaster City N ***Estimate***
1595 Nuclear Science Rd
College Station, TX 77843 N D
***Estimate*** 14
A. OC-T Office
B. Overflow Parking
C. Traffic Relief Exit
D. TEEX Admin/Area CDR
1. Rubble Pile
2. Ruble Pile
3. Ruble Pile
4. Parking Garage
5. Canine Course
6. Strip Mall
7. Office Complex
8. Movie Theater
9. Single Family Home
10. Passenger Train
11. Freight Train
12. Chemical RR Terminal
13. Engineering Skills
14. HazMat Vessel Leak
Harvick St. W
Emergency Response Dr.
Fuel
JSCC
HIPPO
TXSG
TXTF1
TICP C2
DRMK
UTTF1
During any exercise or real world incident, it is important everyone on the ground understands the footprint and where everything is located in relation to the incident site. The Safety Officer is responsible to locate all hazards within the incident site and sketch the footprint. Units can assist by identifying their hazards and equipment in their area of operations.
EMED
Lake Esti 12
REEFER W
Emergency Response Dr.
DECON 11 FD 13
NORE
Casualty Flow
Warm Zone
Main St.
Gator Loop 7 10
Hot Zone 1 3 4 6 9 2 8 A
CASE 5
Warm Zone
FSRT
1st St. C
Lake Dr. W
2nd St.
S&E B
3rd St.
Stillwater Rd.

42. A B C D 1 2 3 4 N
CASE
REEFER
Slicing the incident site into either groups, quadrants or sections is important to carefully monitor where each unit or team is located at any given time within the incident site.
There are two ways you can create quadrants on a map. You can use the shapes provided by Twiddla to insert the lines or use the drawing pencil.

43. Activity Exclusionary Line N Wind Directionw
Post-Instructional Activity
Activity Time: 10 mins.
Using the information from the first scenario of the collapsed structure and the given exclusionary line established by the Civil Service Team, draw the quadrants and label what areas need to be cleared by the Search & Extractors.
Wind Directionw
2ndt.

44. Check on Learning
What format must the maps be in order to upload onto Twiddla?
PDF

45. Check on Learning
Documenting what happens on an incident is important because_____.
answers the 5 W’s
mitigates liability problems
identifies target hazards
all of the above
a. all of the above