1. The National Library for Health service framework for NHS funded library and information services in England an update Colin Davies National Library for Health colin.davies@cfh.nhs.uk

2. Aim of presentation 1. Update on the work undertaken during 2005 2. Update on the current situation 3. A look to the next 12 months

3. 1. Update on the work undertaken during 2005 The National Service Framework will: set out a clear value proposition for users set out a clear value proposition for users the services to be commissioned by the NHS the services to be commissioned by the NHS the standards for the delivery of services the standards for the delivery of services

4. Work done Draft document (co-authors Colin Davies and Sue Lacey Bryant) Draft document (co-authors Colin Davies and Sue Lacey Bryant) Draft core and development components Draft core and development components Commissioned Loughborough University to manage the first phase consultation (Dr Graham Walton and Janet Harrison ) Commissioned Loughborough University to manage the first phase consultation (Dr Graham Walton and Janet Harrison )

5. The questionnaire (stage 1) Created by NLH and Loughborough Created by NLH and Loughborough Piloted and refined the questionnaire Piloted and refined the questionnaire 28 Strategic Health Authorities were asked to respond 28 Strategic Health Authorities were asked to respond The questionnaire process was managed by the NHS Library Knowledge and Development Network (LKDN) The questionnaire process was managed by the NHS Library Knowledge and Development Network (LKDN)

6. Questionnaire response 100% response rate 100% response rate Report to be submitted to the NLH Board in April 06 Report to be submitted to the NLH Board in April 06 Consensus support for the draft framework Consensus support for the draft framework Large amount of qualitative data Large amount of qualitative data

7. 2. Update on the current situation Tender for stage 2 consultation Tender for stage 2 consultation detailed analysis of qualitative data detailed analysis of qualitative data focus groups with partners and stakeholders focus groups with partners and stakeholders Planning work schedule for 2006 Planning work schedule for 2006

8. 3. A look to the next 12 months Re-write the draft framework document based on the consultation process Re-write the draft framework document based on the consultation process Establish (and where appropriate commission) work streams Establish (and where appropriate commission) work streams Establish working partnerships Establish working partnerships Health Quality Service (HQS) Health Quality Service (HQS) United Kingdom Accreditation Forum (UKAF) United Kingdom Accreditation Forum (UKAF)

9. Work stream - Developing standards Create national standards for health library services in England (based on the current Helicon scheme and the national NSF consultation) Create national standards for health library services in England (based on the current Helicon scheme and the national NSF consultation) Devise a national inspection scheme Devise a national inspection scheme Create a robust inspection training programme and a national database of qualified inspectors Create a robust inspection training programme and a national database of qualified inspectors Ensure compliance with the CONCORDAT Ensure compliance with the CONCORDAT

10. The CONCORDAT Sets out what bodies providing healthcare in England can expect from the main inspecting bodies. It underpins a programme to develop and implement policies for inspection that are based on sound objectives and practices Sets out what bodies providing healthcare in England can expect from the main inspecting bodies. It underpins a programme to develop and implement policies for inspection that are based on sound objectives and practices The CONCORDAT is designed to support the improvement of services for the public and to reduce unnecessary burdens on front line staff The CONCORDAT is designed to support the improvement of services for the public and to reduce unnecessary burdens on front line staff

11. The CONCORDAT Has been agreed by the Department of Health and the Cabinet Office Regulatory Impact Unit Has been agreed by the Department of Health and the Cabinet Office Regulatory Impact Unit Is led by the Healthcare Commission Is led by the Healthcare Commission Fulfils a commitment in Making a Difference to reduce the burdens in healthcare inspection and monitoring Fulfils a commitment in Making a Difference to reduce the burdens in healthcare inspection and monitoring

12. Signatories to the CONCORDAT are: Academy of Medical Royal Colleges Academy of Medical Royal Colleges Audit Commission Audit Commission Commission for Social Care Inspection Commission for Social Care Inspection Health and Safety Executive Health and Safety Executive Healthcare Commission Healthcare Commission Mental Health Act Commission Mental Health Act Commission National Audit Office National Audit Office NHS Litigation Authority NHS Litigation Authority Postgraduate Medical Education and Training Board Postgraduate Medical Education and Training Board

13. CONCORDAT objectives Inspections are coordinated with other reviews and collections of data Inspections are coordinated with other reviews and collections of data Inspections support improvements in quality and performance Inspections support improvements in quality and performance Inspecting bodies continuously improve their methods Inspecting bodies continuously improve their methods Inspections are independent, consistent and fair Inspections are independent, consistent and fair Inspections are targeted and proportionate Inspections are targeted and proportionate Inspections are transparent and accountable Inspections are transparent and accountable Inspectors are suitably qualified, trained and skilled Inspectors are suitably qualified, trained and skilled

14. Summary Extensive and continuing consultation Extensive and continuing consultation Active engagement with partners and stakeholders Active engagement with partners and stakeholders Building on the developing consensus develop national standards Building on the developing consensus develop national standards

15. URLs www.library.nhs.uk/about/www.library.nhs.uk/forLibrarians/www.concordat.org.ukwww.hqs.org.uk/

16. Thank you Colin Davies email: colin.davies@cfh.nhs.uk