1. Quick Start Guide | Skill Assessments Using your Online Product Interfaces and Features Getting Started - My Account Creating/Logging into your Self Test Software product account Accessing Skill Assessment Products ( End-Users ) Viewing inventory and launching a Self Test Software Skill Assessment Managing Skill Assessments How to distribute, monitor and view score reports Customer Support 24/7 Support is available online and by phone © 1992-2006 Self Test Software, a Kaplan IT Company. Self Test Software is a trademark of Kaplan IT, Inc. All rights reserved. [ Click to Continue ]

2. Getting Started - My Account Once an assessment has been purchased or distributed… you'll need access to the internet to login to your account and work with assessment products. Please go to http://www.selftestsoftware.com to get started.http://www.selftestsoftware.com New Users: An account is usually created during a purchase, or by following the instructions in a Distributed Assessment email notification; if you have received a distribution email, but haven't yet created an account on www.selftestsoftware.com, please review the email and follow the instructions to create your account. Existing My Account Users: Once you're online at www.selftestsoftware.com click on the My Account link at the top of the page, and enter your login credentials to proceed. [ Click to Continue ]

3. Getting Started - My Account Once an assessment has been purchased or distributed… First you'll need access to the internet to login to your account and work with assessment products. Please go to http://www.selftestsoftware.com to get started.http://www.selftestsoftware.com New Users: An account is usually created during a purchase, or by following the instructions in a Distributed Assessment email notification; if you have received a distribution email, but haven't yet created an account on www.selftestsoftware.com, please review the email and follow the instructions to create your account. Existing My Account Users: Once you're online at www.selftestsoftware.com click on the My Account link at the top of the page, and enter your login credentials to proceed. Customer Login From here you can log into an existing account, or create a new one if you are a new user. Once you log in or create a new account, you will be taken to the My Account homepage. [ Click to Continue ]

4. My Account | Account Home Following Login you will be taken to your Account Home page. Here you will see options for working with Skill Assessment or Certification Preparation products. Skill Assessment options include: Access Products Manage / Distribute View / Run Reports [ Click to Continue ]

5. Accessing Skill Assessment Products Viewing inventory and launching a Self Test Software Skill Assessment [ Click to Continue ]

6. clicking through Accessing Skill Assessment Products Viewing inventory and launching a Self Test Software Skill Assessment Click Access Products to view your skill assessments inventory. [ Click to Continue ] Viewing inventory and launching a Self Test Software Skill Assessment Click Access Products to view your skill assessments inventory… Test titles are displayed in a tabular format. You may have more than one of a particular title in each table; these will be ordered under the title bar by the date created, the most recent item at the top of the list under the title bar.

7. Product Status displayed here Accessing Skill Assessment Products Viewing inventory and launching a Self Test Software Skill Assessment Overview of the Access Products Tables for Skill Assessments: Sort large inventories using linked column headers Test Title Launch your test with a simple click Point of Information Function Feature Status/Active Feedback [ Click to Continue ]

8. Accessing Skill Assessment Products Viewing inventory and launching a Self Test Software Skill Assessment Overview of the Access Products Tables for Skill Assessments: [ Click to Continue ]

9. Accessing Skill Assessment Products Viewing inventory and launching a Self Test Software Skill Assessment In Summary: There are two ways for you to acquire Skill Assessments; through your own purchase, usually for Self Evaluation, or via an assessment distribution sent by a professional colleague or interested hiring manager. [ Click to Continue ] Launching an Assessment for Self Evaluation: When you're ready to take your assessment test, locate the test title you want to take and click the [Launch] button. If you have multiple items under a single title, be sure to check the Distributed By column- it should be empty or absent of an email address, since you're performing a self evaluation. Once you click the [Launch] button, your assessment will spawn in its own window where instructions on how to proceed will follow. Launching an Assessment Distributed for Staff Development or Employment Application: View the Distributed By column of the relevant title to see who has assigned you the assessment. An email address corresponding to an accompanying email notification will appear here - please review your selection carefully if you have multiple items under a single assessment title. Once you have identified the line item you wish to work with, click the [Launch] button. Your assessment will spawn in its own window where instructions on how to proceed will follow.

10. Managing Skill Assessments How to view and distribute inventory, monitor status, and view score reports [ Click to Continue ]

11. How to view and distribute inventory, monitor status, and view score reports Manage/Distribute Overview The Manage/Distribute page provides Team and HR Managers the ability to assign and distribute single or multiple assessment titles to a test recipient or job candidate. This page also displays an active inventory of all assessments where all phases of the process can be monitored, from distribution to test completion to reporting. You may also cancel a test if a recipient or candidate has failed to respond in a timely fashion or if conditions have changed. How to view and distribute inventory, monitor status, and view score reports Manage/Distribute Overview Managing Skill Assessments [ Click to Continue ]

12. Managing Skill Assessments How to view and distribute inventory, monitor status, and view score reports Overview of the Distribution Form: Point of Information Function Feature Status/Active Feedback Click [ Distribute ] to assign test and send email instructions Available Tests displayed here Easily Assign one Easily Assign one or more Tests CC yourself a reference copy Add pertinent instructions or comments For the recipient / candidate [ Click to Continue ]

13. Managing Skill Assessments How to view and distribute inventory, monitor status, and view score reports Overview of the Management/Reporting Interface: The Managers' view of assessment titles is located below the distribution form area of the page. Similar to the Access Products page for skill assessments, each test title is displayed in its own table allowing the support of multiple instances of the title. For multiple instances of a test title we have provided specific sorting capabilities using the column header labels for the create date(Created), distribution source (Distributed to: email address), or the recipient/candidate (Redeemed by: email address). Continue on to view the heads-up overview of the console's features and functions. [ Click to Continue ]

14. Managing Skill Assessments How to view and distribute inventory, monitor status, and view score reports Overview of the Management/Reporting Interface: Point of Information Function Feature Status/Active Feedback [ Click to Continue ] Test Title Product Status displayed here Sort large inventories using linked column headers Selection Check Boxes Allow you to perform functions on all or single line items of a title: [ Hide / Show ] or [ Cancel Code ] [ Hide / Show ] or [ Cancel Code ]

15. Managing Skill Assessments How to view and distribute inventory, monitor status, and view score reports Overview of the Management/Reporting Interface: Point of Information Function Feature Status/Active Feedback [ Click to Continue ] Product Status displayed here Hovering shows elapsed time: Hovering over the Launched and Completed dates with your mouse pointer will display the duration period between the two states. Value: A test has a set time period, but it can be interrupted or launched multiple times until this period expires. This duration info lends the manager insight into the way the recipient took the test. Reporting directly from the management page: Reporting can be launched in two ways from each table console: 1. Global: Clicking the [ Run Report ] button from the Title Bar spawns the Reporting web site and runs a global report on all individuals who have completed this particular title. or 2. Line-item / Individual: You can run a line- item report under a particular title by clicking the Authorization Code of a specific recipient/candidate. If the link is inactive, the test has not been completed, or has been cancelled.

16. Managing Skill Assessments How to view and distribute inventory, monitor status, and view score reports Overview of the Management/Reporting Interface: Cancelling a Test by cancelling the Authorization Code Point of Information Function Feature Status/Active Feedback [ Click to Continue ] Cancelling a Test Code: On occasion there may be a candidate who fails to launch an assessment within your specified guidelines. In these cases, we have provided a means to cancel a test, so a new test can be re-issued. This is done by selecting the corresponding check box of the test under a title, and clicking the [ Cancel Code ] button. A confirmation page (next slide) showing the Authorization Code(s) is displayed so you can confirm a cancellation request before submitting it to Customer Service. Multiple tests can be cancelled with a single request.

17. Managing Skill Assessments How to view and distribute inventory, monitor status, and view score reports Overview of the Management/Reporting Interface: Cancelling a Test by cancelling the Authorization Code [ Click to Continue ] Code Cancellation and Re-Issuing New Codes: Customer Service Requests When a code is submitted for cancellation, a Customer Service representative will be notified to cancel the listed assessments. There is a period of up to 24 hours for the cancelled test(s) to be re- issued and returned to your account for redistribution. Note: Assessments that have already been launched cannot be cancelled. Cancelling a Test Code: On occasion there may be a candidate who fails to launch an assessment within your specified guidelines. In these cases, we have provided a means to cancel a test, so a new test can be re-issued. This is done by selecting the corresponding check box of the test under a title, and clicking the [ Cancel Code ] button. A confirmation page (next slide) showing the Authorization Code(s) is displayed so you can confirm a cancellation request before submitting it to Customer Service. Multiple tests can be cancelled with a single request.

18. There are three ways to initiate reporting: 1) Global: Clicking the [ Run Report ] button from the Title Bar spawns the Reporting web site and runs a global report on all individuals who have completed this particular title. 2) Line-item / Individual: You can run a line-item report under a particular title by clicking the Authorization Code of a specific recipient/candidate. 3) Site Navigation: And lastly, you can click right to the Reporting interface from the global website navigation links found at the top of all Seftestsoftware.com web pages, or from the side- navigation of all secondary or product level pages. If you haven't logged in, you will be prompted to do so. Managing Skill Assessments How to view and distribute inventory, monitor status, and view score reports Summary of Initiating Score Reporting on Completed Assessments: Reporting can only be performed on completed assessments. The reporting component of Self Test Software's Skill Assessments is hosted on a dedicated web site that you can access from www.selftestsoftware.com following login. [ Click to Continue ]

19. Customer Service 24/7 Here at Self Test Software we strive everyday to insure your product experience is productive and continues to advance your career educational goals. If you have any questions or problems using your product, Customer Service is available 24 / 7 via web chat or email-form, and by phone. We also appreciate hearing from you about your experience using our products. Thank you for using Self Test Software. ON THE WEB http://www.selftestsoftware.com e-Mail Form 24/7 Chat Help CALL 24/7 800-244-7330 (US & Canada) or 678-277-3240 [ Click to Start Over ][ End Presentation ]