1. CFOA Performance & Improvement Directorate
Tony John
Policy Support Officer
CFOA Performance & Improvement Directorate

2. Sector Led Improvement
Setting the Pace: developing a framework for sector-led help
suggested a new framework for self-improvement for local authorities in England
Freedom to Lead: developing a new accountability framework
how councils and their partners can be given greater freedom to respond to local priorities
Freedom to Lead: Trust to deliver
The “Offer” to Central Govt to from Local Govt

3. Sector Led Improvement - examples of improvement mechanisms within the wider public sector:
National Police Improvement Agency (NPIA)
The National College for Leadership of Schools and Children’s Services
Social Care Network
Department of Health -National Leadership Council

4. Sector Led Improvement
Sector led improvement occurs when the constituent organisations within a sector take a collective responsibility to improve the aggregate performance of the sector through mutual review and support outside of their mandatory inspection regimes.
-CFOA Performance & Improvement Directorate

5. Sector Led Improvement
Requires explicit acknowledgement by the sector and a commitment to:
Leading performance improvement
Accepting that knowledge, expertise and resources within the sector must be shared to facilitate the improvement of others
Accepting constructive criticism from within the sector to facilitate self improvement

6. Sector Led Improvement - critical success factors:
Identifying early warning signs of difficulty
Building trust and confidence
Recognising the importance of, and sustaining, political ownership
A clear support architecture with support enablers that provide a holistic improvement approach

9. Identifying improvement issues
Place Surveys
Soft intelligence
Area assessment
outcomes
Operational assessment
Peer review
Self Referral
Assessment or Audit
Outcomes/trends
Performance indicators
benchmarking/ baseling
Fire & Rescue Service
Assistance and Assurance

10. Providing Assistance Self Referral Fire & Rescue Service
Processes
-business process reengineering
-expert advice
Performance
-performance improvement measures
-use of data, data analysis
-quality assurance of data
Products
-available commercial, stakeholder
and partnership solutions to specific
functional issues
Partnerships and Places
-identify the support structures and enablers
existing within the locality or from locally
existing partnerships
People
-capacity building
-professional
development
Fire & Rescue Service
Assessment or Audit
Outcomes/trends
Performance indicators
benchmarking/ baseling
Area assessment
outcomes
Operational assessment
Peer review
Self Referral
Place Surveys
Soft intelligence
Foundations of Improvement

11. Providing Assurance Self Referral Fire & Rescue Service Processes
Assessment or Audit
Outcomes/trends
Performance indicators
benchmarking/ baseling
Area assessment
outcomes
Operational assessment
Peer review
Self Referral
Place Surveys
Soft intelligence
Fire & Rescue Service
Processes
Performance
Products
Partnerships and Places
People
P&I Board
- Intelligent client- Repository of knowledge of support enablers
Employers: LGA – CFOA: Employees
Biannual “state of the sector” report to the
Fire & Resilience Programme Board

13. Continuous feedback- review-redrafting
SLI
Framework
draft
Continuous feedback- review-redrafting
Consult within
CFOA
Members
Sounding
Board
Dec 09
P&I Board
Fire &
Resilience
Programme
Consult
other
stakeholders
Board for
Approval
CFRAU
CLG AC
FSMC
Draft
Implementation
Plan
Dec 09 - Jan
Mar
May
Spring
Conference
Launch
Apr