1. Mastering Delegation in a Chaotic Environment
Lead/Learn Sample Module
Mary Kay LaBrie

2. What is Lead/Learn? Three Tracks Sixteen (16) Classes
Blended Learning Approach

3. Why Managers Don’t Delegate
Fear
Lack of Know How
Playing it Safe
Takes too Much Time
What’s your favorite excuse?

4. DOS
Determine which types of tasks/projects you can delegate (and which you can’t)
Organize and plan using the right level of authority
Select the proper delegation style given the individuals you are delegating to

5. Tasks You Can Delegate Routine Noncritical
Within the ability of your employees
Easy to learn
Provide opportunities for development
Not time sensitive (or have a realistic deadline)

6. Seven Levels of Authority
Tell: make decision as the manager
Sell: convince people about decision
Consult: get input from team before decision
Agree: make decision together with team
Advise: influenced by decision made by the team
Inquire: ask for feedback after decision is made by team
Delegate: no influence, let team work it out

7. Four Delegation Styles
Controlling
Coaching
Consulting
Coordinating