1. Delivering Self Service BI in the Changing Healthcare Industry
Morie Mehyou Jefferson Regional Medical Center

2. Original Project Objectives
Accurate and timely financial information to directors and managers
Provide parameterized reports
Allow users to search data
Access to information at user convenience
Provide meaningful and timely productivity data with comparisons
Maintain data integrity

3. Users sign in via secure Intranet page
Users sign in via secure Intranet page. Access is limited based on user profile

4. Users can access several reports from menu to the left.
Detail revenue reports, Income Statement, Accounts Payable with drill down to specific vendor/invoice.

5. Further drill down to G/L details

6. Productivity Reports showing: Total Hours Paid/Worked, Paid hours/Unit, FTEs, Total Stats

7. Summary Report showing Productivity over 5 years with comparison to Budget and National Benchmark data. Labor and Hours per Stats.

8. The “New” age of Quality in Healthcare
The largest purchasers of healthcare services are demanding Value for money spent.
Patients are demanding Transparency, Accountability, Better Care, Participation, and Information.
Good patient care can be measured
Scientific studies
Best practices
Prevention

10. Facts and Figures Medicare benefit payments 374 billion (2006)
12% of total Federal budget
20% of total health care spending
32% for Hospital inpatient
Annual average growth 8.9%
Medicare revenue
41% payroll taxes
40% Beneficiary premiums
12% payment from States
7% other taxes (including taxes on S.S. Benefits)
Kaiser Family foundation fact sheet June 2007

11. Is it a Stick or a Carrot?
CMS rule for reporting on “clinically proven” best practices for specific medical conditions is not mandatory
*** BUT ***
Hospitals will not receive full payment if they choose not to report (reduction of up to 4%)
Can’t afford not to report
Everyone else is doing it
Don’t want to be left out
Large employers and insurance companies are monitoring results
Unpredictable
The public is accessing data on the internet
Don’t under estimate the power of the people!

12. Hospital Quality Department The Old and the New
Old Quality Department
Joint Commission preparedness
Minimal data reporting (external or internal)
Policies etc
No time restraints
New Quality Department
Extensive Data analysis
Extensive reporting - Internal and external
Medical Staff and all Management levels demanding timely and accurate information
Peer Review data for Credentialing
Patient Satisfaction
Mortality analysis and much much more

13. Clinical Outcomes Challenge!
Provide timely and accurate data to users
Provide immediate feedback
Drive change and improve outcome
Universal method of communication for multiple users (employees, managers and physicians)
Easy access by all users
Early identification of failed charts

14. Solution Use existing proven method and tools of communication
Give access to front line users
Drive change by providing results shortly after patient discharge
Accountability

15. Link to Abstracting rules
Drill down to QM report by quarter
Other pdf reports from regulatory agencies

16. Users can execute report by clicking here

17. Numerator, Denominator, Hospital, State, National and HQID rates.

18. Users can click here to drill down to see list of patients

19. Specific information relating to failed charts. Multiple data source

21. SCIP Measures reflect total patients with drill down reports showing qualifying vs. non-qualifying patients

22. Included vs. excluded accounts with reasons
Included vs. excluded accounts with reasons. Further drill down available by clicking here