1. Recommendations for Portal Systems from Green Team

2. 1. Portal needs to improve the quality of the customer services by
a. Providing a better training program for the technicians.
b. Establishing a faster communication system.
c. If the suggestions mentioned in a and b do not work, then consider
outsourcing the customer services (might be national or overseas).
2. Portal can increase its market share by
a. Improving the labor productivity by implementing new technology.
b. Switching its sale policy from web-based selling to store-based
selling.
c. Implementing an impressive advertising policy.
d. Seeking merging opportunities.
3. Investigating opportunities for providing lower cost health insurance for
employees.
4. Considering relocating the production to another state that has better
real estate price, tax and wage conditions.