1. A. C. E.
A Patient’s View

2. Across specialties / within departments
Access to
Information
Across specialties / within departments
Self help contacts / support groups for patients within their own communities
Don’t rely on IT!

3. Across all professionals Use patients in forums – invite from PPG’s
Commitment
Patient focus
Consultation
Across all professionals
Communication
Single pathways across primary / acute and community care supporting ongoing multiple conditions.
Use patients in forums – invite from PPG’s

4. E Empowerment of patients and their carers
Your professional team – everyone is a vital link in the treatment chain
Care planning which involves and informs patients and their carers
Patients to take ownerships and responsibility for their condition with appropriate professional support