1. Creating the NOW Attitude “Our Iceberg is Melting” Model
Jim Messina, Ph.D., CCMHC, NCC, DCMHS-T

2. Handling the Unexpected
“Our Iceberg is Melting” model
Importance of sense of urgency
Ways to instill the sense of urgency in self
Obstacles of complacency within ourselves

3. “Our Iceberg Is Melting”
A story about an iceberg colony whose future is uncertain

4. “Our Iceberg Is Melting”
Fred finds problem and needs to instill sense of urgency

5. “Our Iceberg Is Melting”
Fred needs to inform colony of potential problem and possible solutions

6. “Our Iceberg Is Melting”
Fred seeks help of others to overcome complacency of the group

7. NoNo

8. The 80-20 Principle in each one of us
20 % Doer Self vs.
80 % Non-doer Self (NoNo)
Doer Self
Responsible for the survival of life
Must always face negative criticisms of non-doer self
Non-doer Self (NoNo)
Complacent, comfortable & stubborn
Usually the ones to point the finger of blame first – “Why me?”, “It’s not fair.” or “It won’t work.”
Need to move more yourself into the Doer

9. Major Obstacles of Personal Complacency
The absence of a major crisis
Too many visible resources
Low standards of personal performance
Personal structure that focuses self on narrow functional goals
Personal Internal measurements that focus on the wrong performance indexes

10. More Major Obstacles of Complacency
Human nature of denial
Too much happy talk from self
Lack of sufficient performance feedback from external sources
Kill the messenger culture

11. Instilling the Sense of Urgency
How do YOU put the wheel in motion?
How do YOU get the NOW attitude in yourself?

13. YOU MUST DISRUPT THE STATUS QUO MENTALITY WHICH IS PARALYZING YOUR MOTIVATION TO CHANGE!

14. How to disrupt the Status Quo
Create a Crisis for Self
Stop Yes…butting
Set your personal goals so high that they can not be met by present personal physical and emotional health practice
Increase your sense of personal responsibility for your overall physical and emotional health
Seek out more data about steps to take to improve your physical and emotional health

15. More on: How to disrupt Your Personal Status Quo
Insist on you confronting unsatisfied identified necessary steps to improve your physical and emotional health
Use the helpers who are advising you to help clarify the necessity for change to improve your overall health
Stop happy talk when not appropriate
Bombard yourself with information on future rewards & your current status disabling your pursuit of these opportunities

16. Do YOU Have What it Takes to Create the “NOW” Attitude ?

17. Eight Step Process to Successful Change by John Kotter
Set the Stage 1. Create a sense of Personal Urgency to Change 2. Pull together the guiding team of outside helpers to help you gain your goals of change to improve your physical and emotional health Decide What to Do 3. Develop the change vision and strategy Make it Happen 4. Communicate for Understanding and Buy in from your helpers, family and friends 5. Empower your family and friends to call you on it if you are not moving forward 6. Produce short-term wins with attainable goals a little at a time 7. Don’t let up Make it Stick 8. Create a new personal lifestyle and culture in your home, workspace and community settings

18. Summary
Why is it important for YOU to have a sense of urgency in the face of change for your personal physical and emotional health?
What are the obstacles that can stop YOU in the process of change?
Do YOU understand the ways to instill the sense of urgency in yourself and your supportive family, friends and helpers?

19. References
John P. Kotter and Holger Rathgeber (2005). Our Iceberg is Melting: Changing and Suceeding Under Any Conditions. New York: St. Martin’s Press.
John P. Kotter (1996). Leading Change. Boston: Harvard Business School Press.
John P. Kotter and Dan S. Cohen (2002). The Heart of Change: Real-Life Stories of How People Change Their Organizations. Boston: Harvard Business School Press.
Our Iceberg is Melting website: