1. COMMANDoptimize: Maintaining & Tuning Your System Andrew Dyment Adyment@commandalkon.com (905) 870 1410

2. MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 2 This session is designed for customers that have implemented Optimization in their operations and are looking to keep their costs and configuration current and fine tune their results. This session will also benefit those who have not implemented Optimization yet, but would like to see more of the technical aspects to tuning the system. Session Objective

3. Agenda Maintaining Your COMMANDoptimize server Maintaining your COMMANDseries data Tuning Your COMMANDoptimize system Tuning OCMI MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 3

4. Maintaining The Server Take backups of the COMMANDoptimize server -CSIS folder -Ortec Folder Given the above, the rebuild is a straight forward and short in duration Install Packages Required – CmdFleet, OrtecLicenceServer Institute a periodic reset/reboot of your server Be on a regular update process MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 4

5. Maintaining The Server Enable CSISs Queue Monitor MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 5

6. CSISs Queue Monitor Located on your Optimization server Use the same eMail setting as your COMMANDfleet server Configuration Program is usually in the CSIS->Configuration folder MSMQs are used to move COMMANDnetwork messages between CmdSeries and OCMI If the messages are being created but not consumed, that is a indication that a module is not running Use a threshold of 50 messages to start with MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 6

7. Maintaining The Data Loading Speed Setup Plant Loading Speed Projects Item Resource Attributes Employee Truck Map Pages Costs MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 7

8. Maintaining The Data Loading Speed Setup (CmdSeries Files->Plant and Delivery) Load time is calculated Overhead + (LoadSize*Per Unit Time) Mix time in Yard is the Post Load Time Multiple Loading Speeds Per Plant Alternate Speeds for Mixes/Batchman/Mechanical issues Be careful and use actual plant performance MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 8

9. Maintaining The Data MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 9

10. Maintaining The Data MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 10

11. Plant Loading Speed MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 11

12. Plant Seniority Group MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 12 All drivers and trucks inherit the seniority group of the plant they are assigned to

13. Plant Seniority Group MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 13 Pre Load time must align with CM setting

14. Plant Map Page MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 14 Map Page must match with CM Currently no two plants can be on the same Map Page Important to travel times on Plants Map Page

15. Plant Map Page MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 15 ScheduleCom Company must match with company id in ScheduleCOm

16. Maintaining The Data Projects -GPS MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 16

17. Project Setup MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 17

18. Project Setup MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 18 Defaults into the order

19. Maintaining The Data Projects -Priorities MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 19

20. Maintaining The Data Item -Constituent Costs MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 20

21. Maintaining The Data Item -Use Order Entry to view MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 21

22. Maintaining The Data Resource Attributes CS08 2.13 MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 22

23. Employee Maintaining The Data MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 23 Schedule Driver VacationsAssign Driver Attributes

24. Maintaining The Data Employee Attribute Setup Employee Off Time MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 24

25. Maintaining The Data Truck Alternate Capacities MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 25

26. Maintaining The Data Truck Attributes (CS08 2.13) MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 26

27. Maintaining The Data MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 27 Order Entry- Schedule Requirements

28. Maintaining The Data Map Pages Setup -Comm Process to update Map Pages -Parameters are tuned -If you move a plant, get new default times -If you add a plant, get new default times MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 28

29. Maintaining The Data Costs MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 29

30. Costs Base all costs on real data MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 30

31. Costs MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 31

32. Day Costs The fixed cost that is attributed to bringing in an additional truck. Include Daily benefit charge Do not include all the minimum hours Include Minimum hours – Ave RTT MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 32

33. Tuning COMMANDoptimize MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 33

34. Tuning Your System Need Baselines! Need Targets! Need a process to bridge your Baselines to your Targets Need to tune the Optimizer to reflect our current efficiency Need to monitor your results If you are not doing the above, Go no further MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 34

35. MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 35 Why do we need to continually tune COMMANDoptimize? Who should be tasked with the role? When should we review the settings? Where are all the tuning parameters? How do you tune the system? Tuning Agenda

36. Who should Tune COMMANDoptimize? -One person -Champion -Full understanding on what goes into generating the plan MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 36

37. When should we review the settings? -it is not your settings, but your results that need reviewing. -if you see an opportunity MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 37

38. MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 38 KeyField NameField Description YUNIQUE_NUMUnique Number RECORD_DATERecord Date/Time ORDER_DATEOrder Date REGION_CODERegion ORDERSTotal # of Orders ORDERS_SCHEDULED# of Orders Scheduled LOADS_SCHEDULED# of Loads Scheduled ORDERS_UNSCHEDULED# of Orders Unscheduled FOB_ORDERSTotal # of FOB orders QTY_UOMAll Quantities UOM TOT_ORDER_QTYTotal Order Yardage TOT_ORDER_QTY_SCHEDULEDTotal Order Yardage Scheduled TOT_ORDER_QTY_UNSCHEDULEDTotal Order Yardage Unscheduled TOT_FOB _ORDER_QTYTotal FOB yardage TOT_FOB_LOADS_SCHEDULEDTotal FOB loads DISTANCE_UOMDistance UOM TOT_DISTANCETotal Mileage Driven NUMBER_OF_PLANTS# of Plants Used PLANT_CODESList of Plant codes AVG_LATENESSAve Lateness MAX_LATENESSMax Lateness AVG_STARTUP_MINSAve Startup Tm AVG_ONJOB_WAIT_MINSAve Wait Tm AVG_UNLOAD_MINSAve Pour Tm AVG_WASH_MINSAve Wash Tm AVG_SHUTDOWN_MINSAve Shutdown Time AVG_RTT_MINSAve RTT NUMBER_OF_TRUCKS# of trucks used AVG_TRUCK_CAPACITYAve Truck Capacity AVG_MATL_COSTAve Material Cost TOT_DRIVER_HOURSTotal Driver Hours KPI Table

39. OCMI MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 39 Break Push Out – Minimum amount of time before a tasked truck is available - 5 minutes is a good starting point

40. OCMI MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 40 Maximum Route Distance- Any plants further away will be excluded Closest Plant will not

41. OCMI MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 41 End Of Day Tasks – Tasks that will cause the truck to be taken out of service

42. OCMI MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 42 Minimum Status Age – Any status older than this time will not be forwarded to CM

43. OCMI MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 43 Deadhead Time – Time the truck will be dedicated to the deadhead plant

44. OCMI MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 44 Delay Availability – Driver will no assigned call in time will have a unavailability based on this parameter

45. OCMI MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 45 Plant Locking – Determines the amount of time the Optimizers suggested plant for a truck is locked in

46. CM-INI Files INI files – Optimization Server Tips.ini TipsLocal.ini MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 46

47. TIPS.INI Parameter: MaxFreeVehicleTime This parameter determines that amount to yard time a truck may have until it starts to calculate a cost. The tuning of this parameter will mitigate washing local trucks out and deadheading foreign trucks into yard. MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 47

48. TIPS.INI Parameter: WeightRestVol This parameter specifies the factor applied to the remaining quantity of an order once CM starts to consider the orders next load. It is based on the idea that it is preferable to spread the delivery of an order over a smaller number of trucks even if this would mean waiting for larger trucks, so that final under-sized loads are minimized. If the parameter is set below 0, CM will focus more on getting the current load scheduled MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 48

49. TIPS.INI Parameter: WeightFollowUpDelivery This parameter specifies the factor applied to the lateness cost for loads that are not the first of an order. This parameter is based on the idea that once deliveries have begun on an order, subsequent loads should be subject to even higher lateness penalties than usual. The higher this parameter, the less CM accepts lateness between deliveries of an order. MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 49

50. TIPS.INI Parameter: NOrderForMatching This parameter specifies the number of next loads that are taken into account when deciding which truck and plant should be scheduled for the current load. This parameter highly influences performance – the higher the number the slower the performance MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 50

51. TIPS.INI Parameter: LatenessSteps LatenessSteps: The number of steps to factor into the lateness calculations LatenessStartPointX: LatenessValueX: Values used to plot lateness graph and calculate lateness amount to be used in calculations MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 51

52. TIPS.INI Parameter: LatenessSteps MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 52

53. TIPS.INI Parameter: CorrectionCostCostPerHour Factor used to multiply hourly cost for rental trucks in real-time scheduling to decrease usage of rental trucks once they report in service. MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 53

54. TIPS.INI Parameter: IgnoreFixedCostPeriodRealTime When this value is set to 1 the daily fixed cost will be ignored for the current day plan. MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 54

55. TIPS.INI Parameter: MaxMortarAge All plants that would cause the concrete to exceed the set age will be excluded (except the closest plant) MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 55

56. TIPS.INI Parameter: CostForNewOrderForTruck Cost applied to vehicles that has not been to the jobsite already. The higher the value, the more trucks that have been to the jobsite will be favoured MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 56

57. TIPS.INI Parameter: ExpectedRoundtripDelay With this parameter an expected delay (in min) in delivering the loads can be specified and will be used to extend the Wash Time at the jobsite, as long as unloading is not finished. MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 57

58. TIPS.INI Parameter: DelayForBusyTruck This parameter specifies the minimum time that CM calculates for a trucks return time. MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 58

59. CM System Administration Parameter: Call in Report – Driver prepare time Amount of time that the call in times must compensate for a driver to be inservice from the call in time. MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 59

60. CM System Administration Parameter: Time from which home location will must be taken into account This is the time of the day where the Optimizer will put more emphasis on bringing trucks back to their home yard. MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 60

61. MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 61 Please Complete Your Evaluation Be sure to circle the session you are evaluating on the back of your card –MANAGEMENT (Track Name) –MGT-002 (session code) –Maintaining and Tuning COMMANDoptimize (session title) Thank You! All breakout session materials can be accessed at: www.commandalkon.com/cc2011/update/index.htm www.commandalkon.com/cc2011/update/index.htm