1. Information Management for Effective Emergency Response

2. What is Information Management
The term ‘information management’ covers ‘the various stages of information processing from production to storage and retrieval to dissemination towards the better working of an organization; information can be from internal and external sources and in any format.’
Within this generic definition, there are various types and purposes of IM; the focus of these Guidelines is on IM in the context of inter-agency coordination and decision making with regard to humanitarian crises.

3. Principles of Humanitarian Inoformation Management and Exchange
Impartiality
Humanity
Timeliness
Sustainability
Reliability
Reciprocity
Confidentiality
Accessibility
Inclusiveness
Inter-operability
Accountability
Verifiability
Relevancy

4. The Information Management Cycle

5. The Virtuous Cycle of Information Exchange

6. Benefits of Information Management
Improves capacity of stakeholders for analysis and decision-making through strengthened info collection, processing, interpretation & dissemination
Ensures humanitarian actors are working with complementary information & baseline data (relevant, accurate & timely)
Data collected during emergencies also benefits early recovery, recovery, development and disaster preparedness
Information is the foundation on which decision- making for a coordinated response is based

7. IM responsibilities in emergencies
Responsibility for IM for effective and coordinated intra-cluster response = Cluster Lead Agencies
Responsibility for IM for effective and coordinated inter-cluster response = OCHA

8. IM Responsibilities of Cluster Leads
Allocate human and financial resources for IM
Appoint IM focal point
Contribute to inter-cluster IM coordination, support coherence between intra and inter cluster IM initiatives
Ensure adherence to global norms, policies, standards
Work with OCHA to establish systems/processes needed for effective info-sharing with cluster partners
Generate cluster info (contact lists, meeting minutes, policy, technical guidance, datasets, needs/gap analysis)
Establish confidentiality and privacy policy within cluster Ensure information is age and sex disaggregated where appropriate

9. IM Responsibilities Produce standardized info products:
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Presenter
NB: OCHA will allocate appropriate IM resources, according to the nature and scope of each emergency.
IM Responsibilities
Produce standardized info products:
Contact directories of humanitarian partners
Meeting schedules, agendas and minutes of meetings
Who does What Where (3W) database and maps
Documents situation (mission reports, assessments, etc)
Inventory of common cluster data sets
Situation Reports
Mapping products
Provide minimum services for clusters including:
Space for humanitarian community to access info resources
Geospatial data and analysis for inter-cluster decision making
Management of collection and dissemination of inter-cluster info
Advocacy for data and info-sharing within humanitarian community
Technical IM advice to clusters on design for needs assessments
Cross-cluster needs/gap analysis based on info provided by clusters

10. Presenter
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visitors a day
Reliefweb Stats:
+150 documents and maps posted daily from 2500 sources documents & maps dating back to 1981 languages
daily page views: 100, ,000

11. Humanitarian Information Centre (HIC)
Standardized collection, processing, & dissemination of information
Complements IM capabilities of national authorities and in-country humanitarian actors
Only deployed in emergencies that exceed capacity of government and partners to respond with IM capacity
Guided by principles of accessibility, inclusiveness, inter-operability, accountability, verifiability, relevance, objectivity, neutrality, humanity, timeliness, & confidentiality
***Common service for the humanitarian
community***

12. Contacts
Richard Sennoga Education Sector Information Management Officer Education in Emergencies Working Group - Nigeria Seconded by iMMAP Inc., Tel , Skype - richsenoga