1. 7. Follow Through 109 In this chapter:
> Client relationships after the sale
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2. CLIENT RELATIONSHIPS AFTER THE SALE
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3. 112 CLIENT RELATIONSHIPS AFTER THE SALE
Communicate with buyer soon after move-in when home purchase is still new and buyer’s experience is fresh.
For example, request that buyer complete satisfaction survey.
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4. 112 CLIENT RELATIONSHIPS AFTER THE SALE Simple ways to stay in touch:
Send a thank-you note one week after the closing
Ask client for an endorsement or testimonial letter you can use
Set up a client file that includes personal information such as names, birthdays, ages, pets, and hobbies for the client’s family
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5. CLIENT RELATIONSHIPS AFTER THE SALE
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