1. DTN Training Welcome to: The session will begin shortly. SAY
Welcome to this DTN Training Webinar.
The session will begin shortly.

2. SAY
We are implementing a new and streamlined process for card transaction processing, settlement and payment at all Esso and Mobil retail sites, by upgrading the front-end processing and settlement systems. This training focuses on the DTN Portal, the application that you will use to retrieve reports and manage reports that are sent to Esso and Mobil Retailers.
introduction

3. Additional Information
SAY
There are a few icons that are used during the training that let you know that there is more information to consider:
NOTE:
Indicates that there is additional information provided.
WARNING:
Indicates that special attention is required.
Note
Warning

4. BW support ACE Support systemsupport@exxonmobil.com 1-800-265-0060
DTN Support
Issues with reports or the delivery of reports
Settlement Information Portal:
BW Resources:
DTN Virtual Training
DTN User Guide
DTN Quick Reference Guide
Retailer Resources:
Retailer Reports Guide
Retailer Quick Reference Guide
SAY
There is support for the ACE application, through which the DTN Portal is accessed.
ACE Support can cover account and login issues.
If there are any issues with reports or their delivery, refer to DTN Support.
There is a Settlement Information Portal, where you can find the
DTN Virtual Training, which is a recording of this training.
DTN User Guide
DTN Quick Reference Guide
There are also resources available for Retailers:
Retailer Reports Guide
Retailer Quick Reference Guide

5. DTN USER and QRG GUIDEs Settlement Information Portal:
SAY
This learning is based upon the Data Transmission Network (DTN) User Guide. There is also a Quick Reference Guide that you can use as a reference
Both of these guides can be found on the Settlement Information Portal.
Settlement Information Portal:

6. ? DTN activity DTN Activity SAY
After each module, there will be an opportunity to pause and consider questions.
After each module, there will be an opportunity for participants to ask questions and take breaks so the Facilitator can demonstrate, or have participant use, the DTN Portal to reinforce learning.
DTN Activity

7. agenda DTN Portal Manage Retailers View Reports Use Reports SAY
Today’s session is divided into 4 modules:
First, we will start with an overview of the DTN Portal
Then we will explore how to Manage the reports that are sent to Retailers
This training will also show you how to View Reports
The final section provides you with some tips on Using the reports, especially for reconciliation with payments from Imperial.
A recording of these 4 modules is available online, through the Settlement Information Portal. Information about how to access the Settlement Information Portal is in your DTN User Guide.
View Reports
Use Reports

8. DTN Portal MODULE 1: MODULE 2 MODULE 3 MODULE 4 SAY
A new settlement and payment systems and processes will be implemented at all Canadian Esso and Mobil retail site locations throughout 2018.
The application that you will use to retrieve reports, as well as manage which reports will be sent to Retailers, is called the DTN Portal.
There is a detailed DTN User Guide and Quick Reference Guide that can assist you in using the DTN application.

9. ACCESS ACE https://cs-selfserve.exxonmobil.com ACE Access
DTN Access
Complete ACE registration form requesting DTN access.
SAY:
You need the following to access the DTN Portal:
An ACE account,
Access to DTN, and
A User ID and Password
Because many BWs use ACE for invoicing and payments, you may be familiar with the ACE web address; if not, it is on the screen and in the User Guide and Quick Reference Guide.
If you need access to ACE and the DTN portal, there is a System Support address and phone number also on the screen.
There is an ACE registration form that is used to get access, and where you can request access to the DTN Portal.

10. LOGGING ON Logging On Go to ACE Enter your User ID and Password SAY:
If you have a userid and password, you can go to ACE application and log in.

11. Go to My Account Open Select My Account; a submenu appears
Click on My Account in the submenu
SAY:
Once you are logged in…
CLICK Select My Account to access the DTN Portal.
A sub-menu will appear.
CLICK
Click on My Account again in the sub-menu.

12. My account DTN Portal: Opening page Account Number
SAY:
There a couple of things to note on the opening screen of the DTN Portal.
CLICK
The Account number appears in the top right.
If BWs have more than one Sold-to number, they can view other account numbers by click on the Account Number.
The Manager BW Site Report button allows BWs to manage which reports are sent to Retailers. We will get into more detail in the Manager Retailers module.
Now let’s look at the other two main areas of the DTN portal.
Account Number
Manage Retailer Reports

13. Reports display Filter Icon Search Results
CLICK:
The Filter icon is used to find reports in the DTN Portal.
CLICK
BW reports are displayed here. Since we have not yet searched for any reports, you can see that “No Records Found” message is displayed.
Note that the Search box displayed here is not used in the DTN Portal area of ACE.
The next module looks at how to Manage Retailers and setup their individual Site Reports.
Search Results
Note: The Search box is not used in DTN.

14. DTN USER and QRG GUIDEs Settlement Information Portal:
SAY
For more information about what was covered in this module, you can find the DTN User Guide and Quick Reference Guide on the Settlement Information Portal.
Settlement Information Portal:

15. ?
Check-in
Questi ns
SAY
Let’s take a moment to consider any questions you might have.

16. THANK
Thank you!
YOU
SAY
Thank you for attending this session.