1. Faculty Leader Orientation

2. Agenda 9:00–9:30 AM Matthew Yates and Krista Miller, Education Abroad
Faculty and EA roles (at this stage)
9:30–10:00 AM Sarah Chipman, Office of Institutional Equity
10:00–10:30 AM Erin Cox, Counseling and Mental Health Services
10:30–11:00 AM Ashley Kelkres, Travel Services; and Leigh St. Onge, Global Affairs
11:00–11:30 AM Kim Hill, Community Standards
11:30–Noon Matthew Yates and Krista Miller, Education Abroad
CISI Insurance and health concerns
Emergencies abroad
Wrap up / Q&A

3. The Faculty Leader’s Role
Instruct the program’s course and help ensure student success and wellness
Set students’ expectations as soon as possible as to your availability and plans for what to do in an emergency
Provide emergency details to all students and the Director of Education Abroad
housing address
local emergency numbers
your cell phone number
the U.S. embassy
Send your finalized program itinerary and syllabus to the Director of Education Abroad
Send an to the Director of Education Abroad confirming your safe arrival
Maintain list of all student phone numbers or consider using a social network (like WhatsApp) to keep the group in touch
Submit your expense tracker and receipts to Global Affairs within thirty days of return
Enter grades or submit a grade report to Laura Hills in Education Abroad

4. Education Abroad’s Role
Serve as a resource for program success and clearinghouse for communication with relevant UConn offices
Contract with all vendors overseas, ensure they meet compliance requirements, and pay vendors
Provide emergency planning and response assistance
Manage program crisis protocols
Collect and distribute student voluntary health disclosures and accommodations requests
Triage emergencies with CISI, the UConn Police, and relevant UConn resources
With Global Affairs, manage the 24/7 emergency response cell phone:

5. CISI Insurance and Health Concerns
Faculty and all students are enrolled - ed copies of insurance cards
Summary of insurance coverage
Pay out-of-pocket, file a claim, and seek reimbursement
CISI support and mobile app
Toll-free in the U.S.A.:
Outside the U.S.A. (Call Collect): +1 (312)

6. How to Respond in an Emergency
Assess the situation and address any urgent concerns with local first responders.
Know the contact information and location of any police, fire departments, hospitals, clinics, and pharmacies. CISI Insurance can provide you with this information.
Be in touch with your local university, provider, or vendor first responders.
Contact all program participants, including all students and UConn employees.
As soon as you are able, contact UConn Global Affairs.
Our 24/7 emergency line is
Report the nature of the crisis, your location, the location of students and program leaders, and all relevant details.
Maintain a written log of the situation, including specific dates, times, actions taken and all other relevant details
Update Global Affairs continuously and pass along new information as it becomes available.

7. Smart Traveler Enrollment Program
Free State Department service for U.S. citizens
Receive important information via your preferred contact method (like a mobile device) from the State Department about safety conditions where you travel
Allows the local U.S. Embassy to contact you in a crisis, whether it is a natural disaster, civil unrest, or family emergency
Allows the State Department to put help family and friends get in touch with you
Free to enroll.

8. Faculty Leader Resources
Education Abroad faculty leader webpage:
Emergency Contacts
UConn Global Affairs 24/7 emergency line:
UConn Police 24/7 emergency line:
CISI Insurance and Medical Emergency
Toll-free in the U.S.A.:
Outside the U.S.A. (Call Collect): +1 (312)

9. Wrap Up / Questions

10. Expenses and Cash Advances
Cash Advance Guidelines
Expenses Guidelines
Expense Tracker – submit within 30 days of return

11. Mental Health Care Abroad
CMHS is limited in its ability to provide care
CMHS is substantially limited in their ability to assist students overseas. A clinician from CMHS may be available to you as the faculty leader in a consulting capacity as you work with a student in emotional distress.
CISI policy does provide some mental health benefit coverage
up to $2,500 for outpatient treatment
up to $5,000 on an inpatient basis

12. Incident Reporting Online through Education Abroad website
Fill out all questions and submit as soon as you can after the incident
If ing our office is easier and faster at first, that is fine, but we would like all incidents in a central location within our site.
The report should be submitted within five days of the incident