1. Motor Fleet Safety Basics: Training for the Safety Supervisor
Unit 7 – Driver Retention

2. Unit 7 Objectives Identify reasons why drivers leave
Identify strategies to improve driver retention
Establish company policy that exit interview be conducted and written report submitted to management
Train line haul managers and supervisors in communications and effective personnel management
Involve managers and supervisors in the initial hiring process

3. Reasons for Turnover No single factor causes turnover
Improve working environment
Define job to motivate people

4. Influence of Factors on Driver Satisfaction
Non-Driving Activities
and Customer
Friendliness
Hours of Work and
Time with Family
20% 9%
Company Support
39%
Work Rewards
32%
Source: Gallup Organization

5. Methods to Reduce Turnover
Truckload Carriers Association Survey Results
Improve Dispatcher Relations
Improve Shipper Relations
Referral Bonuses
More Training
Improved Equipment
Home More Frequently
Compensation Incentives
More Base Pay
0% 10% 20% 30% 40% 50% 60% 70% 80%
Percentage of Respondents

6. If you keep doing what you’ve always done, you’ll keep getting what you’ve always gotten.

7. Questions