1. Alice Evans and Habiba Nabatu
System Change
Alice Evans and Habiba Nabatu

2. System?
‘A system is an interconnected and interdependent series of entities, where decisions and actions in one entity are consequential to other neighbouring entities.”
‘A system is a configuration of interaction, interdependent parts that are connected through a web of relationships, forming a whole that is greater than its parts.’

3. SESSION 03

4. SESSION 03

5. Difficulty
Complicated yet predictable
Clear end goal/purpose
Knowable solution
Bounded in terms of time/resources/people
Messy
No agreement on the solution
Or even what the problem is
Intended and unintended consequences
Constantly evolving and adapting
Unboundaried time/resources/people
Uncertainty

6. System change Vs
System thinking

8. The difference is often about getting a new perspective
generated internally OR
talking to someone else
This is escaping from a ‘mental trap’
Systems thinking is an organised way of escaping from mental traps – seeing the bigger picture

9. Core assumptions

10. Systems produce outcomes NOT individuals or organisations
Everyone within that system must have a voice
Emotions are present in all of this

11. Appreciating multiple perspectives

12. individual
organisation
wider system

13. System conditions

14. People see themselves as part of an interconnected whole

15. System Conditions There is shared purpose and long term vision
Feedback and collective learning drive adaptation
Open, trusting relationships enable effective dialogue
All people are viewed as resourceful and bringing strengths
Power is shared and equality of voice actively promoted

16. System Conditions Decision making is devolved Accountability is mutual
Leadership is collaborative and promoted at every level
The role of money is to enable all of the above

17. Resources NPC: Systems change – what is it and a guide to how to do it
Collaborate: Behaving like a system
Article: Dawn of system leadership
Leadership Centre: The art of change making
NHSIQ: the 11 laws of systems thinking

18. Questions and reflections