1. iPassConnect
A service designed for University business travelers who need to connect to the University network and Internet while off campus.

2. What is it?
iPassConnect ( has over 19,000 points of presence (POPs) around the globe. Dial-up, wired broadband, and wireless connections.
Their network allows users to connect to the Internet in 160 countries with a local or toll-free phone call, or via wireless technology (e.g., Starbucks, McDonalds).
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3. Why was the service established?
Central modem pool being retired August 2005.
OVP Research expressed concern on behalf of faculty re: international connectivity.
CUFS billing.
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4. How does it work? NetID authenticated.
Connections are encrypted from end to end with the iSEEL service to ensure data integrity and security.
Customized installers for PCs & Macs.
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5. How does a user get technical support?
Software installation questions are supported by the NUIT Support Center at 1-HELP.
Vendor provided Help Desk support is available 24/7.
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6. What does the service cost?
$10/ month service fee plus usage.
Usage costs range from $2.10/ hour for a local dial-up connection in North America to $18.00/ hour for a toll-free dial-up connection in remote areas of the world. T-Mobile access points charged at $9.99/ day.
This service can be turned on and off on a monthly basis as needed.
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7. How does a user order the service?
Dean, director, or department chair needs to contact with the user’s name, NetID to be activated, and CUFS number to which all charges should be billed.
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8. Other points of interest
Charges are reflected on the NUIT monthly billing statement.
PDA client by Spring 2005.
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9. Ordering/billing questions:
Technical questions:
Ordering/billing questions:
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