1. Sweden Anna Enström Järleborg Analyst
Verva (The Swedish administrative development agency)

2. Policy and statements - Sweden
Framework for e-government
An customer orientated, efficient and effective public sector
Make it easy for as many as possible
Increase the automatization in case handling process
Removal of legal obstacles 2

3. Organisation - Sweden Ministry of finance
State secretary group for e-government
Verva - The Swedish administrative development agency
The state, regional and local agencies
Different co-operation groups of agencies 3

4. Methods and obstacles - Sweden
Process analysis (2,5 days to analyse the potential by automatization)
Data and information exchange within public sector
Co-operation among state, regional and local agencies
Data protection regulation
Culture in the agency (we have always done it like this)
Stop at the agency boarder (we do not co-operate with others) 4

5. Actions - Sweden A framework for e-government
A guideline on how to calculate the potential savings in automatizate the case handling
Enabling safe data and information exchange 5

6. Expectations of learning group: Sweden
Increased knowledge
Get new ideas
Discuss common problems
Give our experiences 6